Hospitality tech solutions for hotel and restaurant marketing professionals

Staying on top of customer reviews is a full-time job. And with so many social channels, it can be difficult to keep up with what people are saying about you. At MAPAL, we already help thousands of brands preserve their online reputation through our AI-powered customer review management software.

Reputation by MAPAL makes restaurant marketing professional lives much easier by:

Gathering customer reviews from all major online channels (Google, Tripadvisor, The Fork, Facebook, etc) in one simple dashboard
Enabling you to set up automatic responses for customers reviews with the help of AI
Respond quickly when you need to via our user-friendly mobile app
Benchmark your performance against your competitors

Spot issues and areas for operational or product improvement
Gain deep data insights into customer sentiment, trends and demographics through intelligent review and photo analysis
Delegate review management to different team members per site or region
Monitor response rates across all sites

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