Show the world that your company is a great place to work with Engagement by MAPAL. Our hospitality employee engagement solution is designed especially for hotels, restaurants, bars, coffee shops, pubs, and catering companies who want to put people at the centre of their business. Encourage and gather valuable 360° feedback, promote employee recognition, send company surveys, and improve employer branding with our easy-to-use digital app.
When managing multi-site hospitality businesses, it isn’t easy to monitor how your employees are feeling or performing from one day to the next. But if you’re out of touch with teams on the ground, how can you implement a people engagement and employee motivation strategy to help them progress in your company? How can you build a positive company culture that stands out from the rest?
- Manage the employee experience
- Set up and manage peer profiles, set up notifications and alerts, customise dashboards and analytics and personalise the app to suit your brand.
- Improve internal communication
- Create peer-to-peer chats, peer recognition, forums and channels for news and discussions, as well as a suggestion box to collect feedback and ideas – all in a branded mobile app.
- Create or customise surveys
- Request informal employee feedback, monitor engagement and conduct offboarding surveys – all of which helps boost your eNPS score.
- Encourage peer recognition
- Encourage colleagues to praise their teammates' efforts, providing valuable information for spotting those with potential for internal promotion.
- Enrich 360° feedback processes
- All feedback is stored and ready for your next round of performance reviews and serves as valuable contributions towards skills evaluations, and audit protocols.
Improving the employee experience with our hospitality employee engagement solution reinforces your company culture and values, fostering team spirit. This easy-to-use app fits perfectly into your people strategy by integrating with other tools, requiring very little of your time. The result is a win-win for you and your team, as the tool helps you:
- Reduce employee turnover
- Ensure your team feels heard, valued and more motivated
- Increase employee happiness
- You'll be boosting their confidence, and productivity as a result
- Direct peer-to-peer recognition
- This enriches your 360° feedback process to boost employee development
- Improve your company’s eNPS score
- Build your reputation as a good place to work and improve your recruitment perspectives
- Enhance work climate
- A good working environment is one of the main drivers of employee satisfaction
- Reduce absenteeism
- Improving employee wellbeing and motivation reduces depression, anxiety, and illness
- Increase customer loyalty
- An enhanced guest experience increases loyalty, and customers notice when people are passionate about their work
- Increase sales
- Motivated and well-informed staff upsell more easily, increasing your sales, and their tips
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