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Best alternative for Meta Workplace for hotels and restaurants

Engagement is purpose built for the hospitality industry, packed with all the features you need to make sure your staff are fully engaged - without adding to the management workload.

It is also fully integrated with Mapal OS, which already supports the rest of your Mapal applications across your organisation.

We’ve invested more than a decade on building our staff engagement solution.

We believe staff engagement is essential for hospitality businesses to thrive. That’s why it’s a key part of our People and Culture capabilities in Mapal OS.

Workforce scheduling tool

Create favourite shifts

Save shift plans to favourites and just drag them in wherever you want.

Why our Engagement customers thrive

Owners, managers and staff all benefit from Engagement

  • Build your employment reputation and improve your recruitment perspectives
  • Ensure your team feels heard, valued and motivated
  • Motivated, well-informed teams upsell more
  • Enhance the guest experience and increase loyalty. Customers notice when people are passionate about what they do
  • Improving employee engagement, wellbeing and motivation reduces depression, anxiety and illness
  • Boost confidence. Connect recognition from customers and peers directly to staff effort

Build Engagement with Mapal

Build your employment reputation and improve your recruitment perspectives
Enhance the guest experience and increase loyalty. Customers notice when people are passionate about what they do
Ensure your team feels heard, valued and motivated
Boost confidence and motivation. Connect recognition from customers and peers directly to staff effort
Motivated, well-informed teams upsell more
Improving employee engagement, wellbeing and motivation reduces depression, anxiety and illness

Staff engagement built to last

Engagement will enable you to continue enriching your staff with simple comprehensive 360 feedback processes, long after Meta Workplace is gone

Manage the employee experience
Set up and manage peer profiles, notifications and alerts. Customise dashboards and analytics while personalising the app to suit your brand
Communicate to motivate
Create communication channels with company news, external links, internal vacancies, team-building initiatives, suggestion boxes and more
Workforce connectivity
Integrating with your other HR and workforce management solutions is easy, helping you join the dots
Dedicated employee app
Your teams can easily access their profiles and information in real time through our one-stop-employee shop, Mapal One
Employee chat channels
Offer channels where employees can communicate with each other either directly or in groups and create forums and channels where ideas can flow
Surveys to boost your eNPS
Create random pulse surveys, request informal feedback through reviews for employees, monitor engagement and conduct offboarding surveys
Dedicated mobile app
Your teams can easily access their profiles and information in real time through our one-stop-employee shop, Mapal One.
Part of Mapal OS
Supported by ongoing investment and development resources

Frequently Asked Questions

Engagement is our hospitality-specific solution for supporting hospitality leaders in building great staff engagement and helping to create amazing workspaces.

It provides a great foundation for quickly and simply introducing 360 feedback and pulse surveys that can transform the working climate and significantly reduce staff churn.

We offer almost all the same features and even have a few others that Workplace didn’t have.

In addition, Engagement is part of the Culture Suite built on Mapal OS.

A safety centre is a specialised online location normally associated with maintaining staff communications during a major outage which many or all other business systems may have been compromised. At present we don’t support this natively.

Video chat is on our road map and we’re considering both native support and integration with selected 3rd party providers.

At present we are investigating supporting for automated translation.

We’re very focused on hospitality. And we think staff engagement is a key part of creating great hospitality workspaces. That’s why we have engagement as one of our core capabilities in Mapal OS. Supporting staff engagement as a way of building great sustainable workspace cultures is an ongoing focus for us.

Read our restaurant blogs and hospitality articles on engagement apps