The home of best-in-class catering management software
We understand the challenges of catering management: providing onsite catering, sometimes on a massive scale, for events, venues, schools, hospitals, stadiums, etc. That’s why we are continually developing software that helps contract caterers streamline their processes, optimise labour and ensure their teams are skilled and compliant to deliver the service your clients expect.
Catering solutions created exclusively for hospitality operators
Everyone in MAPAL, has hospitality running through their veins. We make intuitive and innovate catering software to help you do what you love, even better.
- By hospitality, for hospitality
- Both MAPAL and Flow were founded by hospitality operators, who still manage their own venues today.
- Making good operators great
- Our many case studies show that even for the most respected or established operators, implementing our solution can save time, reduce costs, improve profitability, and enhance the work environment.
- Trusted by the biggest and best hospitality operators
- The world’s biggest hospitality operator. Clients include Sodexo, Compass, Levy and Rhubarb.
- Where tech meets hospitality
- We bring together hospitality, data and tech leaders to create intuitive solutions, driven by the current needs of hospitality, but also a powerful view of the future with automated back of house processes, reducing administration and streamlining operations.
Safe, secure and amazingly supported hospitality software
- Individualised implementation
- Our customer success teams will be with you all the way. We work together with you to ensure our apps are implemented quickly, and according to your needs.
- Securing your data
- Your data is safe in our hands. An expert in-house technical team ensure the system is agile, reliable and secure.
- Succeeding with the solution
- Once onboarded, a dedicated customer success manager will be on hand to help you maximise the benefits of our catering solutions.
Making good contract catering operators great
Deploying hundreds, or even thousands, of staff to multiple locations and guarantee excellent personalised service for each client requires mammoth planning. So, efficiency and productivity are key, and well-trained staff is essential for delivering a great customer service. Our catering management software is designed to help you achieve all this, and more.
Catering management for stock, purchasing and waste control
Make your catering kitchens more efficient and safer. Track and manage stock, suppliers and food costs in real time from one easy-to-use dashboard. Monitor traceability, allergens and portions and reduce food waste. Stay within budget and deliver high quality and safe meals every day.
Workforce optimisation for contract caterers and venues
Our powerful productivity engine uses AI technology to optimise team scheduling and your budget, while maintaining service levels. Companies like Sodexo and Compass Group use our mobile-first application boosts team communication and gives staff total visibility over their schedules and job roles, wherever they may be.
Business analytics software for real-time decision-making
See the most important data from across your business in one simple, mobile-friendly dashboard. Keep managers informed on the go about area or site performance and monitor KPIs all in one place. Spot issues fast and make quick, informed decisions.
All-in-one reputation management software
Take control of your reputation and monitor all customers reviews in one user-friendly dashboard. Reputation by MAPAL gathers comments and reviews from the most important online portals including Google, Yelp, Tripadvisor, etc and give you the tools to respond or delegate to managers. Act quickly when issues arise and use customer feedback for future improvement.
Quality management and control for collective catering
Make sure all sites and your central kitchen stay compliant. Set up digital checklists so that each employee knows which tasks and checks they need to carry out and how to complete them. You can also digitise your HACCP system. The head office can remotely monitor compliance in real time and take action quickly in case of an incident.
Hospitality learning and development
Maintaining standards and consistent training are especially important when staff are dispersed over multiple locations, as our clients Levy and Rhubarb know only too well. The Flow Learning management platform enables you to digitise your training and customise your learning resources to suit your needs. Streamline onboarding processes and prepare staff as quickly and efficiently as possible for action.
End-to-end facilities management software
Be ready for business, always. Monitor all your facilities, repairs, maintenance, and inventory and get real-time reports, tracking and performance metrics. Prevent downtime and save money by avoiding service failures and staying compliant for single sites or multiple locations.
Enhance staff engagement in catering businesses
Reduce staff turnover levels by using a solution to motivate staff and increase their commitment to your business. Enhance the working environment, lower absenteeism levels and get happier, more productive teams.
Back-of-house software solution for hospitality
Contract catering
We understand the challenges of catering management: providing onsite catering, sometimes on a massive scale, for events, venues, schools, hospitals, stadiums, etc. That’s why we are continually developing software that helps contract caterers streamline their processes, optimise labour and ensure their teams are skilled and compliant to deliver the service your clients expect.
Full-service restaurant
MAPAL hospitality management systems were created by hospitality, for hospitality. Our founders come from restaurant operations themselves, so we know the challenges you face. Our back-of-house solutions enable our clients to improve productivity, reduce costs and enable you to spend more time doing what you love, even better.
Full-service restaurant software
Hotel and accommodation
MAPAL applications are used in hotel operation management worldwide. So, we understand the challenges and what it takes to make your business a success. We are constantly evolving our range of hospitality management systems to help you become more efficient and improve staff skills, satisfaction and retention, and ultimately, offer great customer service.
Hotel and accommodation software
Pub and bar
We have hospitality running through our veins, so we understand the challenges of running a successful pub or bar business. We are constantly evolving our range of software for bars and pubs to help you manage your team, become more efficient, reduce costs and save time.
Quick-service restaurant
MAPAL has been developing back-office hospitality management systems for fast food restaurants from day one. So, we understand the challenges and what it takes to make your business a success. We are constantly developing our software for quick-service restaurants in line with your requirements to increase sales, reduce costs and provide the best possible customer service.
Quick-service restaurant software
Optimise workforce management, streamline staff training and increase productivity
Take your catering business to the next level with our complete suite of hospitality management software.