MAPAL has been developing back office hospitality management systems for fast food restaurants from day one. So, we understand the challenges and what it takes to make your business a success. We are constantly developing our software for quick service restaurants in line with your requirements to increase sales, reduce costs and provide the best possible customer service.
MAPAL was founded by QSR owners who still run operations today. We’ve developed our solutions with you in mind, to help you get the most from your business.
- Making good operators great
- Our case studies show that even the biggest and best can optimise their costs, profitability and enhance their work environment with our tools.
- Where tech meets hospitality
- We bring together hospitality, data and tech leaders to create intuitive solutions, driven by the current and future needs of hospitality in automated back of house processes, reducing administration and streamlining operations.
- By hospitality, for hospitality
- Our solutions are exclusively used by the hospitality sector. Clients are closely involved in our product roadmap and feature development.
- Trusted by the biggest and best hospitality operators
- The world’s biggest hospitality operator. Clients include Burger King, Papa Johns, KFC and Taco Bell.
- Individualised implementation
- Our customer success teams will be with you all the way. We work together with you to ensure our apps are implementated quickly, and according to your needs.
- Securing your data
- Your data is safe in our hands. An expert in-house technical team ensure the system is agile, reliable and secure.
- Succeeding with the solution
- Once onboarded, a dedicated customer success manager will be on hand to help you maximise the benefits of our solutions.
Running a busy quick service restaurant, coffee shop or any counter service restaurant requires maximum efficiency. Our constantly evolving range of fast food management software aims to make your life easier, and help you do more of what you love, even better.
Reduce labour costs with our powerful productivity engine based on powerful AI technology to optimise your budget and human resource planning. Manage time and attendance, cross-border labour quotas and pay conditions easily and efficiently.
Ensure compliance and brand standards are maintained. Set up digital checklists so that every employee, even those just joining, knows what tasks and checks they need to carry out and how they need to be done. You can also digitise your HACCP system.
Minimise staff turnover levels with a powerful tool to motivate teams and improve their commitment to your business. Enhance the working environment, reduce absenteeism levels and make your teams happier and more productive.
Monitor all your facilities, repairs, maintenance and inventory and get real-time reports, tracking and performance metrics. Prevent downtime and save money by avoiding service failures and staying compliant for single sites or multiple locations.
Get greater efficiency in your restaurant kitchens. Control and manage stock, suppliers and purchases from a central dashboard in real time. Automate orders, monitor traceability and compare pricing. And, you can also measure and reduce food waste to be more sustainable and efficient.
Move your training online with Flow Learning management system across multiple teams and locations. Ensure your staff are always engaged and compliant through our extensive learning resource library, customise your content or create your own with our module builders.
Monitor online customer reviews for your brand in one user-friendly dashboard. Respond quickly, share customer comments and photos and attract more customers to your fast-food restaurant or coffee shop. Delegate tasks to branch managers and monitor response rates.
See the most important data from across your business in one simple, mobile-friendly dashboard. Keep managers informed on the go about area or site performance and monitor KPIs all in one place. Spot issues fast and make quick, informed decisions.