Learn about the latest hospitality insights through our whitepapers, webinars and videos, helpful guides, articles, and customer success stories
We talk to industry experts and leaders to bring you the most helpful and valuable insightsMeet our contributors
Emma Banks
Vice President, F&B Strategy & Development Europe, Middle East and Africa
Asma Khan
Founder and Owner
Juliane Caillouette-Noble
Managing Director
JJ Goodman
Creative Director
Nisha Katona
Founder
Marco Reick
Director of People and Talent
Phil Hudson-Evans
Head of L&D EMEA
Martin Wolstencroft
CEO
Carolyn Coe
Group HR, Talent and Development Director at Solutions Leisure
Sue Farney
Director of Talent Management
Ricardo Moses
International Operations Manager
Caterina Liverani
Marketing Manager
Chris Clark
Global Diversity, Equity and Inclusion Director
Chris Gamm
CEO
Jill Whittaker
Managing Director
Lee Wooley
Director of Learning & Organisational Development
Lorraine Copes
Founder
Lucy Williams
Head of Learning & Development
Madeleine Geach
Hospitality Leadership Coach, former Head of Culture
Mark McCulloch
Chief Marketing Officer
Choose the resources that interest you the most
Complying with hospitality labour laws: how technology can help
Read how technology can help you comply with employee rights in the hospitality industry while also increasing engagement and retention
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How to comply with regulations for data compliance in restaurants
Data privacy compliance is major challenge for restaurant, hotel and bar managers. How can you ensure your venues comply with GPDR legislation?
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5 ways to ensure hospitality web, advertising and menu descriptions are compliant
Read how to comply with hospitality trading standards and ensuring correct menu descriptions, web advertising and pricing in restaurants and hotels
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Your complete guide to efficient hospitality team management
Discover all aspects of hospitality team management and our tips for increasing productivity, reducing costs, and increasing retention
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An expert guide to hospitality compliance for multi-site businesses
Read our extensive guide to hospitality compliance and learn how to ensure your venues and your team are always up to date with hospitality ...
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Competing for hospitality talent when candidates are scarce
Learn how to improve hiring, engagement and retention with expert advice from industry leaders and hospitality agencies for recruitment
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Strängnäs municipality guarantees total food safety with Compliance by MAPAL
See how Strängnäs county council in Sweden guarantees food safety with Compliance by MAPAL in its 30 kitchens.
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Flow Learning helps Le Pain Quotidien boost compliance by 286% in first quarter
Read how Flow Learning’s training for bakery staff helped Le Pain Quotidien improve compliance by 286% in the first quarter after implementation
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KellyDeli achieves 85% employee engagement with Flow Learning by MAPAL
Discover how KellyDeli increased franchisee and employee engagement through the Flow Learning platform
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Register for Shine People & Culture Summit Dubai
Expert hospitality leaders will share their experiences about the industry.
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Top KPIs to measure hospitality performance
As the hospitality sector continues to meet the challenge of rising costs, from labour and food prices to soaring energy bills, our panel of industry ...
View the videoCombatting increasing food costs and energy price rises
In this session, we look at food costs and energy price rises in hospitality and discover ways of combatting them to reduce business overheads
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