eGuide Tech should bring teams together - not leave some behind.
In hospitality, digital tools are essential. But when platforms are designed with generational assumptions, they risk creating friction, not flow.
This report challenges the idea that younger workers want more features and older workers can’t adapt. Instead, it shows how to build one unified experience that flexes to real people - across age, role and routine.
Grounded in behavioural insight and examples from Mapal’s Culture Suite, it’s a practical guide to engaging every team member through smart, simple design, without multiplying your tech stack.
It’s clear. It’s inclusive. And it’s built for busy, multigenerational teams.
What you’ll take away from this report:
- Why context (not age) is the key to digital engagement
- How to design one platform journey with multiple ways to engage
- What to do when staff have limited tech access or low bandwidth
- How to communicate clearly across a range of learning and comms styles
- Why familiarity matters and how to build digital trust over time
- How to simplify, adapt and personalise without adding complexity
- Practical tips to engage diverse teams using one powerful platform
And much more...
Improve productivity and efficiency
Less paperwork and administration.
Our mission is to empower you to do more of what you love, even better.