What issues are you facing right now? "Ensuring food safety and restaurant standards across all sites"
My top priority is “Streamline SOPS to maintain standards across all restaurant sites”
Why is maintaining standards important in hospitality operations?
Hospitality operations can involve hundreds of daily tasks to ensure that hotel and restaurant standards are consistently maintained. You need efficient systems in place to make this easier, save time, and ensure your team know how to comply with your standards.
There are so many aspects to monitor from checking fridge temperatures and cleaning tasks to food safety and labelling. It’s also vital to ensure that your customers are equally satisfied, receiving the same level of service and quality whichever site they visit.
What happens if your hotel and restaurant standards are inconsistent?
Legislation directly affects hospitality operations and requires that you comply with a whole range of standards. The list is endless: food, health and fire safety, sourcing of ingredients, food labelling, hygiene, data protection…just to mention a few.
What’s more, your customers will notice immediately when standards drop, and this affects your bottom line, not to mention your reputation. Bad news travels fast through today’s online communities.
Trying to control all this manually with paper-based systems will inevitably lead to non-compliance. Simplifying your hotel operations into a user-friendly, efficient digital format will not only make life easier for everyone and guarantee restaurant standards, but it also gives everyone more time to focus on delivering the experience your customers expect.
How can MAPAL help you simplify restaurant and hotel operations for your team?
MAPAL offers a full suite of software with applications that can take care of all your back-office management needs. We offer both management and team-facing apps, where they see what’s relevant to their role, exactly when they need it.
Think of us as a single tech partner that can help simplify your restaurant and hotel operations in an all-in-one solution. Here are just some of the apps that can help:
- Compliance
- Digitise your daily hospitality operations into simple checklists so your team knows what to do, and when to do it. Managers can monitor standards for multiple sites at a distance and head office get an overview of compliance levels across the organisation.
- Flow Learning
- Offer bite-size modules to your team via our mobile-first learning and development platform, customised by role, seniority, and skills level. Ensure they’re always compliant and deliver the service your brand is known for with consistently up-to-date product knowledge.
- Easilys f&b
- Our kitchen inventory management system helps you standardise menus, ingredients and portion sizes through recipe cards. You’ll be optimising food costs, reducing waste and ensuring that all stores offer the same quality and standard.
- Reputation
- Gather all online reviews in one place and manage responses effectively. Know instantly when standards drop and deal with issues fast, avoiding bigger problems. Our AI-based customer sentiment and photo analysis help you identify trends, spot opportunities for improvement and fine-tune your product.
- Facilities
- Be ready for business, always, by ensuring your facilities and equipment are in the best possible condition. Avoid downtime by automating checks, maintenance routines and supplier communications. Prevention is the best cure, and machines, fixtures and fittings are no exception.
Recommended solutions:
Recommended resources:
Compass Group customises operations with Compliance by MAPAL
Compass worked with Compliance to customise a specific set of tasks for each site to guarantee the health and safety requirements across diverse sites
View the success story5 ways to ensure hospitality web, advertising and menu descriptions are compliant
Read how to comply with hospitality trading standards and ensuring correct menu descriptions, web advertising and pricing in restaurants and hotels
View the articleThe importance of food safety in hospitality businesses
Learn about the food traceability and hygiene requirements in your food service business and how digital tools can help you keep your customers safe
View the articleHow to comply with regulations for data compliance in restaurants
Data privacy compliance is major challenge for restaurant, hotel and bar managers. How can you ensure your venues comply with GPDR legislation?
View the articleAn expert guide to hospitality compliance for multi-site businesses
Read our extensive guide to hospitality compliance and learn how to ensure your venues and your team are always up to date with hospitality ...
View the whitepaperSustainability and reducing food waste in hotels and restaurants
Learn everything you need to know to comply with regulations for food waste in hotels, restaurants and cafés, and how technology can help your ...
View the articleSträngnäs municipality guarantees food safety with Compliance by MAPAL
See how Strängnäs county council in Sweden guarantees food safety with Compliance by MAPAL in its 30 kitchens.
View the success storySimplifying daily hospitality operations
Watch this video and learn how to make daily food, health and safety tasks simpler through digital checklist and compliance software
View the videoTime management in hospitality: what is T&A and why is it so important?
Discover why time management in hospitality is so important and how you can improve employee time tracking and productivity
View the articleWebinar with Brödernas: Maintaining standards and accelerating growth
See how Swedish burger chain Brödernas preserve their brand standards and culture with every new opening.
View the video5 top tips for hotels and restaurants reopening after lockdown
Read our 5 top tips for reopening your hotel or restaurant and ensure your staff are prepared, and your guests are happy right from the start.
View the articleEspresso House gains €875k in time savings with Compliance by MAPAL
Discover how Espresso House managed to digitalise daily checks and operating procedures with the help of our Compliance software.
View the success storyBastard Burgers guarantees brand standards with Compliance by MAPAL
Read how this Swedish burger group preserved operational processes through digital checklists while also maintaining their strong brand standards.
View the success story