Success stories

Sushi Yama’s uses Mapal Culture Suite to streamline operations, improve employee satisfaction and engagement and increase margins

See Hotelatelier'ssuccess story with Mapal Engagement. How do you get 92% of your staff to say that your company is a great place to work?

Discover how The Alchemist's revolutionised its training processes with Mapal OS, achieving brand consistency, enhanced engagement and seamless integration through customisable, user-friendly tools!

Discover the top takeaways from MAPAL OS's Shine People & Culture Summit 2025, where over 200 hospitality leaders shared strategies on scaling operations, embracing neurodiversity, and enhancing guest experiences.

Help your staff feel confident and well equipped to handle safety situations with our updated safety learning content

Let's talk about our new Challenges that Mapal is launching on Friday December 6th

Join us on our webinar with So Let’s Talk as we explore the hidden cost of poor mental health in hospitality

Discover how generative AI is transforming hospitality in this podcast, AI unplugged. From personalised guest experiences to smarter staffing and operations, we break down what AI can do - without the jargon. Learn how to use AI as a tool to enhance, not replace, human roles.

Ted Blackwell (The Springboard Charity), Lauren Polson (JKS Restaurants) and Ken Ume (Mapal) discuss the pros and cons of inviting AI into hospitality and suggest the most effective ways to incorporate it into your work structure

Why strong onboarding matters: saving time, reducing turnover and strengthening teams

Download this practical guide to communicating change in hospitality teams

Take a look at the notes from the William Reed webinar, discussing how to recognise and develop hospitality talent