Success stories
Every success has it's own story, from small specialist operators to multinational brands. Helping hospitality people do more of what they love, even better.
Every success has it's own story, from small specialist operators to multinational brands. Helping hospitality people do more of what they love, even better.
Sushi Yama’s uses Mapal Culture Suite to streamline operations, improve employee satisfaction and engagement and increase margins
View the success storySee Hotelatelier'ssuccess story with Mapal Engagement. How do you get 92% of your staff to say that your company is a great place to work?
View the success storyDiscover how The Alchemist's revolutionised its training processes with Mapal OS, achieving brand consistency, enhanced engagement and seamless integration through customisable, user-friendly tools!
View the success storyDiscover the top takeaways from MAPAL OS's Shine People & Culture Summit 2025, where over 200 hospitality leaders shared strategies on scaling operations, embracing neurodiversity, and enhancing guest experiences.
View the articleHelp your staff feel confident and well equipped to handle safety situations with our updated safety learning content
View the articleLet's talk about our new Challenges that Mapal is launching on Friday December 6th
View the articleJoin us on our webinar with So Let’s Talk as we explore the hidden cost of poor mental health in hospitality
View the videoDiscover how generative AI is transforming hospitality in this podcast, AI unplugged. From personalised guest experiences to smarter staffing and operations, we break down what AI can do - without the jargon. Learn how to use AI as a tool to enhance, not replace, human roles.
View the videoTed Blackwell (The Springboard Charity), Lauren Polson (JKS Restaurants) and Ken Ume (Mapal) discuss the pros and cons of inviting AI into hospitality and suggest the most effective ways to incorporate it into your work structure
View the videoWhy strong onboarding matters: saving time, reducing turnover and strengthening teams
View the whitepaperDownload this practical guide to communicating change in hospitality teams
View the whitepaperTake a look at the notes from the William Reed webinar, discussing how to recognise and develop hospitality talent
View the whitepaper