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One place for hospitality learning and development

Flow Learning has been the leading learning management solution for hospitality for over a decade. Our continuously evolving platform is also home to an extensive hospitality resource library covering food safety, compliance, service, management and technical skills, built for restaurants, pubs, bars, hotels, coffee shops and other hospitality outlets.


Discover our learning library

Flow learning management system for hospitality

Built by operators

Flow Learning was developed by hospitality, for hospitality and is used by the biggest and best brands. 

Extensive hospitality resource library

Access to a portfolio of hospitality modules including compliance, service and management. 

Designed for blended learning

One place to schedule virtual classroom and face-to-face learning as well as online modules and coursework.

More than learning

Combining appraisals, career pathways, blended learning and documentation. 

Easily adapt the solution to your branded business needs

Our versatile learning and development system

We have an extensive range of hospitality training modules. Effectively manage all learning and development activity within your multi-site business. 

Knowledge and skills
  • Learning calendar, schedule face-to-face and digital classroom learning.
  • Authoring tool, to bespoke your own learning content.
  • Learning resource allocation, matching resources to job roles.
  • Competency management, completing the circle from online learning to practical application.
  • Workbooks, digitising staff handbooks, allowing for site-level personalisation.
People development
  1. Career pathways, increasing length of service through better visibility of future opportunities.
  2. Learning journeys, enables teams to find their desired learning outcomes.
  3. Appraisal management, from coffee chat to annual review.
Team communication
  1. Social forums
  2. Noticeboards and policies management
  3. News

Helping hospitality stars shine brighter

A one-stop immersive dashboard to increase employee engagement and inspire them through:

  • Communication channels and social forums.
  • Intuitive and informative learning in bite-size chunks.
  • Individual career pathways for each job role.
  • Clear dashboard to monitor progress and keep them up to date.
  • Exciting and engaging learning content.
  • Talent manager for your rising stars.
  • Tools to develop service excellence that helps them shine.
  • Uniquely branded for a seamless employee experience.

Making a real difference to your business

Our centralised, efficient learning management solution offers an excellent level of service and support, helping you:

  • Reduce training costs
  • Develop expert staff
  • Improve employee retention
  • Increase the quality of your service
  • Enhance guest satisfaction
  • Maximise sales and profits
  • Assign appraisals

Your hospitality learning resource library

Access our extensive range of award-winning, innovative and engaging learning resources, including a range of modules and bitesize formats, available in multiple languages.


Overview modules

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