Mapal OS performance-enhancing hospitality management systems

The problems we solve

Our market-leading hotel and restaurant management software help you digitise paper-based processes, save time, reduce costs, stay compliant and improve productivity across diverse areas of your business.

Culture Suite

Workforce Suite

Operations Suite

Experts in hospitality management software

MAPAL was founded by hospitality operators who still run operations today. In fact, most of our leaders and team come from the industry and have hospitality flowing through their veins.  

Trusted by the biggest and best

We work with the biggest and best brands. Our hospitality management systems already power more than 45,000 sites in over 52 countries around the world 

By hospitality, for hospitality

Our management systems are used exclusively by restaurants, bars, catering, and hotel operators, and we develop our product roadmap and features together.

Making good operators great

Our case studies show that even the biggest and best can optimise their costs, profitability and enhance their work environment with our tools. 

Where tech meets hospitality

We unite hospitality, data, and tech leaders to create intuitive and smart hospitality solutions driven by current hospitality needs and  future trends. 

World-leading hotel and restaurant management systems

MAPAL global hospitality solutions help teams in thousands of sites in 54 countries. Our technology helps operators like you solve problems by streamlining processes, become more efficient and improve performance. Tell us how we can help you.

What about you?

Tell us more about your role and we’ll take you to content that’s been tailored to your needs

Learning & development

CEO and executives

Mapal's Event Calendar

See our calendar of hosted events as well as industry gatherings we will be attending - hope to see you there!

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“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

"Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”

HSEQ Director, Compass Group Norway

“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”

Operational Excellence Coordinator, Espresso House

"Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation."

Country Manager for Sweden, Bastard Burgers

“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

"Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”

HSEQ Director, Compass Group Norway

“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”

Operational Excellence Coordinator, Espresso House

"Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation."

Country Manager for Sweden, Bastard Burgers

Hospitality software for your business stage

Start with the capabilities you need right now, grow into a full back-of-house solution when it suits.

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Back-of-house software solution for hospitality

Contract catering

We understand the challenges of catering management: providing onsite catering, sometimes on a massive scale, for events, venues, schools, hospitals, stadiums, etc. That’s why we are continually developing software that helps contract caterers streamline their processes, optimise labour and ensure their teams are skilled and compliant to deliver the service your clients expect.

Contract catering software

Full-service restaurant

MAPAL hospitality management systems were created by hospitality, for hospitality. Our founders come from restaurant operations themselves, so we know the challenges you face. Our back-of-house solutions enable our clients to improve productivity, reduce costs and enable you to spend more time doing what you love, even better.

Full-service restaurant software

Hotel and accommodation

MAPAL applications are used in hotel operation management worldwide. So, we understand the challenges and what it takes to make your business a success. We are constantly evolving our range of hospitality management systems to help you become more efficient and improve staff skills, satisfaction and retention, and ultimately, offer great customer service.

Hotel and accommodation software

Pub and bar

We have hospitality running through our veins, so we understand the challenges of running a successful pub or bar business. We are constantly evolving our range of software for bars and pubs to help you manage your team, become more efficient, reduce costs and save time.

Pub and bar management software

Quick-service restaurant

MAPAL has been developing back-office hospitality management systems for fast food restaurants from day one. So, we understand the challenges and what it takes to make your business a success. We are constantly developing our software for quick-service restaurants in line with your requirements to increase sales, reduce costs and provide the best possible customer service.

Quick-service restaurant software

Performance-enhancing hospitality management systems