Being able to visualise your KPIs and performance in real time is one of the vital features for a hospitality business analytics tool. In today’s fast-paced world, you need to make decisions fast. Restaurant analytics need to be flexible, helping you drill down into times of day, week, month or year to compare and analyse for better forecasting. Omnichannel operations mean you also need to separate sales by channel as well as the range of factors that affect them. You can also compare your performance to the weather, special events affecting your trade or promotions you have been running to gauge their impact to help you plan ahead. So, choose software that speciliases in restaurant analytics to get the most out of your data.
Business intelligence tools can help you make decisions five times faster for your business. Let’s look at four main ways you could benefit from them:
Identify the most popular products
By integrating with your POS system, Analytics by MAPAL enables you to analyse data to discover which drinks or dishes are the most popular and which ones are not selling. This might not be the same for all sites, and knowing this information helps you adjust your purchases accordingly.
Spot hidden issues
Using business analytics tools enables business leaders to identify when there are too many employees working during slow periods See when suppliers are overcharging for produce or when certain weather conditions affect sales, helping you adjust your staff scheduling in the future, to name a few examples.
Improve customer loyalty
Analysing the customer data you’re gathering through different channels helps you learn more about their habits and preferences and improve retention and loyalty.
Analytics is part of MAPAL OS, a suite of hospitality back-office management solutions with applications for all your business needs: shift planning and T&A, team learning and development, inventory, menu and food waste management, operational compliance, employee engagement, online reputation and facilities maintenance systems. When you use other MAPAL solutions, not only do you have the benefit of a single sign-on hospitality ecosystem and centralised support, you also have all your cross-business analysis in one place. This gives you infinite possibilities for data insights and helps you gain an in-depth understanding of how to improve performance on a holistic level. These are just some of the benefits of using Analytics by MAPAL, discover more benefits here.