The best features for hospitality business intelligence tools

Business intelligence tools can help you make decisions five times faster for your business. Let’s look at four main ways you could benefit from them: 

Identify the most popular products 

By integrating with your POS system, Analytics by MAPAL enables you to analyse data to discover which drinks or dishes are the most popular and which ones are not selling. This might not be the same for all sites, and knowing this information helps you adjust your purchases accordingly. 

Spot hidden issues 

Using business analytics tools enables business leaders to identify when there are too many employees working during slow periods See when suppliers are overcharging for produce or when certain weather conditions affect sales, helping you adjust your staff scheduling in the future, to name a few examples. 

Improve customer loyalty 

Analysing the customer data you’re gathering through different channels helps you learn more about their habits and preferences and improve retention and loyalty. 

Cross-business improvements 

Analytics is part of MAPAL OS, a suite of hospitality back-office management solutions with applications for all your business needs: shift planning and T&A, team learning and development, inventory, menu and food waste management, operational compliance, employee engagement, online reputation and facilities maintenance systems. When you use other MAPAL solutions, not only do you have the benefit of a single sign-on hospitality ecosystem and centralised support, you also have all your cross-business analysis in one place. This gives you infinite possibilities for data insights and helps you gain an in-depth understanding of how to improve performance on a holistic level. These are just some of the benefits of using Analytics by MAPAL, discover more benefits here.