The problems we solve
Our market-leading hotel and restaurant management software help you digitise paper-based processes, save time, reduce costs, stay compliant and improve productivity across diverse areas of your business.
Experts in hospitality management software
MAPAL was founded by hospitality operators who still run operations today. In fact, most of our leaders and team come from the industry and have hospitality flowing through their veins.
Trusted by the biggest and best
We work with the biggest and best brands. Our hospitality management systems already power more than 45,000 sites in over 52 countries around the world
By hospitality, for hospitality
Our management systems are used exclusively by restaurants, bars, catering, and hotel operators, and we develop our product roadmap and features together.
Making good operators great
Our case studies show that even the biggest and best can optimise their costs, profitability and enhance their work environment with our tools.
Where tech meets hospitality
We unite hospitality, data, and tech leaders to create intuitive and smart hospitality solutions driven by current hospitality needs and future trends.
World-leading hotel and restaurant management systems
MAPAL global hospitality solutions help teams in thousands of sites in 54 countries. Our technology helps operators like you solve problems by streamlining processes, become more efficient and improve performance. Tell us how we can help you.
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"Bushido is an immersion in the company's culture: for example, for us, it starts with taking off your shoes when you arrive at the company."
“It has been a pleasure to work with Flow Hospitality from start to finish. The team at Flow Hospitality Training have been remarkably responsive in developing custom features, content, and integrations for us, being specialists in the hospitality industry really does make all the difference.”
“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”
"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"
"Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”
“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”
"Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation."
"As we open new restaurants, the easiest part is implementing the technology and that’s a testament to what a good job MAPAL do."
“Reputation by MAPAL has helped us to better manage the company’s day-to-day social media tasks. Having access to all our reviews from Google, Tripadvisor, etc., is, without a doubt, has hugely improved our time management and team organisation.”
“We were spending too much time planning, and we had no analysis or indicators of productivity, labour costs, etc. Thanks to MAPAL, I can now easily manage labour costs and control the balance and distribution of staffing levels. MAPAL Workforce helped us to reduce labour costs to 21% in one of our restaurants.”
"We’ve been benefitting from MAPAL’s support and technology since 2017. Quality processes are at the forefront of our business and we have always prioritised the use of digital tools here at Manolo Bakes. This technology, together with our strong partnership with MAPAL, has been instrumental in achieving our goals and expansion to date.”
"At Fitz we are free, rebellious, and creative, and maintaining that culture is very important to us. MAPAL helps us manage the administrative processes with ease, giving us more time to spend with our team and focus on growing our business in line with our culture.”
"The company was looking for a tool to support its growth, manage stocks and inventories and create recipes while also calculating food costs. Easilys f&b perfectly matched the brand’s needs, was seamless and easy to use."
"Bushido is an immersion in the company's culture: for example, for us, it starts with taking off your shoes when you arrive at the company."
“It has been a pleasure to work with Flow Hospitality from start to finish. The team at Flow Hospitality Training have been remarkably responsive in developing custom features, content, and integrations for us, being specialists in the hospitality industry really does make all the difference.”
“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”
"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"
"Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”
“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”
"Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation."
"As we open new restaurants, the easiest part is implementing the technology and that’s a testament to what a good job MAPAL do."
“Reputation by MAPAL has helped us to better manage the company’s day-to-day social media tasks. Having access to all our reviews from Google, Tripadvisor, etc., is, without a doubt, has hugely improved our time management and team organisation.”
“We were spending too much time planning, and we had no analysis or indicators of productivity, labour costs, etc. Thanks to MAPAL, I can now easily manage labour costs and control the balance and distribution of staffing levels. MAPAL Workforce helped us to reduce labour costs to 21% in one of our restaurants.”
"We’ve been benefitting from MAPAL’s support and technology since 2017. Quality processes are at the forefront of our business and we have always prioritised the use of digital tools here at Manolo Bakes. This technology, together with our strong partnership with MAPAL, has been instrumental in achieving our goals and expansion to date.”
"At Fitz we are free, rebellious, and creative, and maintaining that culture is very important to us. MAPAL helps us manage the administrative processes with ease, giving us more time to spend with our team and focus on growing our business in line with our culture.”
"Many employees found it difficult to manage their stock and orders before we introduced Easilys f&b. Now we know exactly what we’ve sold and what we need to buy, which has greatly improved our cashflow."
"The company was looking for a tool to support its growth, manage stocks and inventories and create recipes while also calculating food costs. Easilys f&b perfectly matched the brand’s needs, was seamless and easy to use."
Hospitality software for your business stage
Start with the capabilities you need right now, grow into a full back-of-house solution when it suits.
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