Facilities & Maintenance
Hospitality asset management software.

Features

Core capabilities

A software dashboard displays a list of equipment with details such as model, location, and condition. A pop-up on the right shows an image and information about an ice maker, including its model, rating, and description.
A digital dashboard displays a list of maintenance interventions with columns for code, name, equipment, status, and other details. A pop-up shows intervention details for a task labelled In progress.

Assets tracking

Get an overview of acquisitions, leasing, status and transfers, monitor facilities and maintenance in real time and get instant reports and performance metrics.

Maintenance management

Take the headache out of managing equipment, fixtures and fittings. Manage workorders and third-party suppliers with end-to-end multi-site maintenance control.

Benefits

What makes it powerful

Real time

Monitor your facilities and maintenance in real time. Get instant reports and performance metrics from anywhere, and from any device.

Multi-site

End-to-end multi-site maintenance control so you can enjoy smoother, automated supplier relationships, inventory, tracking processes and communications for single and multiple sites.

Source of truth

Conveniently track your entire facilities and equipment management in one dashboard, with everything you need at a glance.

Stress free

Anticipate failures before they happen and fix problems fast and on-the-go with our mobile-friendly solution.

Capabilities

What we can do

A digital equipment inventory shows a list of kitchen appliances on the left, and on the right, details for the Ice maker Delta NG 60 including an image, specifications, star rating, and description.
A digital dashboard shows asset tracking for 2025, listing locations (Edinburgh, Bristol) with items and values, plus a transfer history of a food processor between users Simone Carter and Luke Turner.

Asset management

Stay up-to-date on your inventory and purchase flows with real-time tracking reports and KPI information for all of your facilities.

Equipment inventory control

Know the exact status of each stage of your purchase flows and get a clear overview of purchase data analysis through a single dashboard.

Asset tracking

Get an at-a-glance overview of acquisitions, leasing, status and transfers.

Maintenance management

Make preventative maintenance the key to smoother operations with reports and real-time maintenance status at your fingertips.

Predictive and preventative maintenance

Track stock transfers, removals and withdrawals in real time and wrap up stock-takes with our dedicated app.

External work requests

Add external maintenance vendors as users so they can be automatically notified of work orders.

Workorder management

Configurable workflows so you can keep track of repairs, replacements and other maintenance tasks.

Compliance control

Effortlessly stay on top of all warranties, SLAs and your organisation’s compliance levels.

A digital dashboard displays maintenance details for an ice maker, including notes, scheduling options, and a circular chart showing equipment condition: 71% new, 13% good, 8% fair, and 8% poor.
A digital intervention sheet for an ice maker shows equipment details, a £90 cost, status In progress, and a description about cleaning and maintenance. Two email addresses are listed for notifications.
A digital dashboard lists maintenance interventions in Edinburgh, showing task names, details, dates, costs, and statuses such as Processing, To process, Pending, and To validate in coloured labels.
A digital interface displays contract details including types, references, suppliers, and end dates, with a highlighted card for Preventive maintenance showing supplier info, dates, renewal terms, alerts, and a downloadable PDF.

Our platform

Discover
Mapal OS

Mapal OS powers hospitality with industry-specific intelligence. Automation streamlines your operations and AI helps you run smarter – at any scale.

  • One stop shop for all your admin and setup
  • Shared data for deeper intelligence
  • AI where and when you need it
  • Mobile, tablet and desktop compatibility

Our employee app, Mapal One, has everything your teams need to succeed. From making training easier to complete on the go to boosting communication to accepting extra shifts or requesting time off – they have it all, right in the palm of their hand. 

One-stop-shop for managers, including a lite version of everything they need to perform their daily tasks.