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Our solutions

Streamline hospitality operations with connected hospitality software solutions that drive efficiency, performance and team success.

Mapal OS solutions

Focused on people

Build confident, compliant teams who deliver standout service – and stay with you as you scale. Culture Suite, made up of Flow Learning and Engagement, is designed to upskill teams quickly, support them as they grow and protect your brand standards across every site and service. Workforce allows you to build optimised shifts to ensure you have the right people, in the right place, at the right time to protect your margins.

“The support team at Mapal has been outstanding. From day one, they’ve been quick to respond, incredibly helpful, and always proactive in finding solutions. It feels like they’re an extension of our own team.”

Director

The London Cocktail Club

Flow Learning

Fast-track learning, improve onboarding and pave the way to career growth with our purpose-built hospitality LMS.

Engagement

Encourage internal communications, boost motivation and culture, share important updates and spot opportunities to improve your staff experience.

Workforce

Build efficient, flexible shifts that meet labour compliance with smart scheduling and team management built for hospitality.

Culture suite

Combine the power of Flow and Engagement to inspire confident, compliant teams who learn, grow and engage. From day one, deliver standout service and memorable guest experiences, across every site and service.

Mapal OS solutions

Focused on operations

Bring every cost and risk driver into one intelligent platform – from inventory to equipment, waste and compliance. Our operations software solutions deliver full visibility, automates key processes and protects margins with smarter, more standardised processes.

“We’ve seen a clear and positive impact on team member confidence and overall readiness for work since introducing Mapal. Candidates are consistently arriving for their first shift feeling better prepared, more knowledgeable, and far more assured about what to expect.”

Angela Adams, Head of Systems & Transformation

Arc Hospitality Recruitment

Easilys F&B

Manage contract catering inventory, waste, suppliers, menus and orders in one place. Sleep easy knowing every process is optimised for profitability.

Facilities

Simplify contract catering facility and equipment management with software purpose-built for the real world of hospitality.

Compliance

Stay up-to-date and compliant with digital checklists so you’re ready for any audit. Cut the risk of compliance tasks falling through the cracks and spot issues before they becoe emergencies.

Mapal OS solutions

Focused on intelligence

Take control of staffing, time and labour costs. From smart scheduling to last-minute changes, Workforce eliminates stress and lets managers lead while teams deliver great guest experiences.

Mapal’s solutions provide both simplicity in workflow and assurance in execution. This reflects our commitment to empower our co-workers, who are considered the most important asset in driving our company’s growth.”

Johan Holte, Head of People & Training

Sushi Yama Sweden

Workforce

Build efficient, flexible shift with smart scheduling and team management built for hospitality.

Reputation

Monitor your brand sentiment so you can deliver the same standout service at every site and shift.

More to offer

Other services

Onboarding

Onboarding built for fast results, stay in charge with many self-service options and quick access to friendly experts for everything else.

Integrations

Mapal provides off-the-shelf integrations to all your other systems, plugging in seamlessly to your preferred tech stack.

Our platform

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Mapal OS

Mapal OS powers hospitality with industry-specific intelligence. Automation streamlines your operations and AI helps you run smarter – at any scale.

  • One stop shop for all your admin and setup
  • Shared data for deeper intelligence
  • AI where and when you need it
  • Mobile, tablet and desktop compatibility
How it works

Our employee app, Mapal One, has everything your teams need to succeed. From making training easier to complete on the go to boosting communication to accepting extra shifts or requesting time off – they have it all, right in the palm of their hand. 

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One-stop-shop for managers, including a lite version of everything they need to perform their daily tasks.

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FAQs

Frequently asked questions

Get answers to questions about Mapal’s Software Solution products.

What is the pricing model for your software solutions?

Mapal OS utilises a quotation-based pricing model tailored to each client’s specific needs.

The cost varies depending on factors such as the number of sites, selected modules, and required features.

To obtain detailed pricing information and find the plan that best suits your business, please complete our demo request form to speak to a specialist.

What types of hospitality businesses does Mapal support?

Mapal supports a wide range of hospitality businesses, including:

Our hospitality software solutions are designed to help operators improve workforce management, training, communication, compliance, and operational performance across every location.

What challenges do Mapal hospitality software solutions help solve?

Mapal’s hospitality software solutions are designed to help businesses tackle some of the industry’s biggest operational and workforce challenges. Our platform supports hospitality teams by helping them:

Furthermore, by connecting workforce management, learning, operations, communication, and analytics in one platform, Mapal helps hospitality businesses run more effectively and scale with confidence.