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Mapal manager

Mapal One

One app for training, community, news, schedules and daily tasks. At a desk or on the go, we’ve got you covered.

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A smartphone displays an app with event reminders, recognitions, and navigation icons—perfect for operations manager hospitality software needs. Floating icons for music and linking are around the phone on a purple and white background.

Our strengths

What makes it powerful

Mobile

Manage your teams without interrupting the flow of work. Fill absences, see who is working where and more in the palm of your hand 

Transparency

See who is working where across all of your locations to ensure you have the right people in the right place at the right time.  

Protect margins 

Ensure guest experience is consistent across locations and protect your margins by having optimised shifts and fill gaps quickly. 

Work like balance 

Improve your team’s work-life balance by managing their requests quickly and ensure no one is working more than they should 

A global hospitality leader

Our impact

90

%

Compliance with shift regulations 

<

70

%

Reduction in scheduling time 

<

4

%

In labour cost savings 

+

2

%

Increase in productivity

Features

How it helps you

Mapal Manager brings your people management capabilities into one app, allowing you to manage schedules, labour costs and analytics and more while on the go or away from your desk.  

People management 

Staff on Shift 

Get visibility over your workforce by seeing who is on shift at a selected location in real time.  

Shift Finder 

Publish available shifts directly to the employee app, Mapal One, so that team members can accept open shifts with ease, ensuring there are no service gaps.  

Absences

View current absences as well as requests submitted through Mapal One. See if they are due to illness or vacation and manage them in real time.

Requests

View absence requests that employees submit through Mapal One so you have transparency over your workforce across all locations.

Rota

View rotas for specific locations. See which employees worked on particular days and use filters to navigate through employee schedules.

A mobile app screen shows an employee shift rota for 01-Edinburgh, with staff clock-in times and a shift difference of -2 highlighted in a circular graph—perfect for an operations manager using hospitality software to monitor staffing efficiency.
A mobile app screen shows a shift request form with candidate profiles and a Shift Finder status box displaying request statuses: Not authorised, Pending, Pending authorisation, Accepted, and Rejected. Designed with the operations manager in mind, this hospitality software streamlines shift management and improves oversight of staffing requests.
Mobile app screen designed for operations managers in hospitality, displaying employee absences by type: 11 holidays, 2 sick leaves, and 3 other. Employee list below with names, leave type, and dates. Clean, modern hospitality software interface with rounded elements.
A mobile app screen shows absence details for an employee and lists requests for absence, including holiday and hospitalisation, with dates, names, and approval status—making it easy for an operations manager to efficiently oversee staff using hospitality software.
A mobile app screen shows an employee shift schedule for Edinburgh, designed with hospitality software features ideal for any operations manager. The display includes a chart of rota statuses: 11 pending, 9 finished, 8 reviewed, and 3 closed, using coloured indicators alongside various employee names and shift times.
A smartphone displays a sales dashboard with net sales, takings, and average takings data. Designed for the operations manager, this hospitality software provides a summary widget below that shows similar statistics and percentage changes, along with figures for various business units.

Analytics management 

Sales analytics 

Get a comprehensive view of your sales performance and customer metrics so you can make data-driven decisions. Save and access scenarios so you can quickly visit the reports and dashboards you use most.

Mapal on the go

Mapal Manager in action

Simone avatar

Simone

Venue Manager

  1. Plans shifts with AI-driven demand forecasting
  2. Tracks stock levels, compliance and supplier delivery performance
  3. Investigates underperformance with dashboards and sentiment data
  4. Responds to customer feedback directly, guided by AI
  5. Feels in control, empowered and confident in every decision

Mapal gives Simone control and visibility.

Discover Mapal OS

Mapal OS solutions

What we offer

focused on

People

Inspire confident, compliant teams who learn, grow and engage.

From day one, deliver standout service and memorable guest experiences, across every site and service.

focused on

Operations

Bring all inventory cost and risk drivers together.

From inventory to waste and compliance, gain full visibility, reduce costs and protect margins with standardised operations.

focused on

Intelligence

Take control of staffing, time and labour costs.

From smart scheduling to last-minute changes, cut stress and disruption to let everyone focus on great guest experiences.