Mapal manager

Mapal Manager

Una sola aplicación para formación, comunicación, comunidad, noticias, horarios y tareas diarias. Ya sea desde un escritorio o sobre la marcha, tenemos todo lo que tu equipo de hostelería necesita.

Our strengths

What makes us different

Trusted by top global brands, we turn good operators into great ones. With greater clarity and control, you can run smoother shifts, scale to new sites and deliver 5-star service, every service.

Simplified

One login – everything you need. Learning courses, news, rotas and daily task schedules all in one place.

Accessible

Designed for busy hospitality teams, with mobile access for those on the go.

Engaged

Personalised content and simple ways to connect with colleagues and the business, keeps everyone plugged in.

Empowering

With everything at their fingertips, staff can take more ownership, self-serve more without handholding from managers.

Tangible ROI at every step

Measurable impact

+

22

%

Employee retention in 6 months

–

30

%

Admin time on scheduling

–

18

%

Food waste

+

35

%

SOP compliance

Who we are

Meet Mapal OS

Mapal turns operational chaps into opportunity with an integrated SaaS platform, powered by AI and purpose-built for the hospitality sector.

E-learning

Training courses, bite-sized learning, workbooks. Whatever your team needs to onboard effectively and stay compliant, all in one place so they can’t miss it.

Workbooks & Collections

Whether updating seasoned team members or onboarding new starters, deliver training in comprehensive, straightforward and engaging modules.

Knowledge checks

Ensure team members are not just going through the motions, but retaining information with quick, targeted quizzes.

Training calendar

Make it easy for employees to know what training they need to do and when to reduce missed deadlines and safeguard learning time in busy schedules.

Bite-sized learning

Choose from our library of off-the-shelf learning, created by us, for hospitality or upload your own content in a variety of engaging media formats.

Recipe cards

Easy to access recipe and allergen information so your team is confident enough to answer any question thrown their way.

A dashboard displays a list of learners with their training statuses and due dates. An overlay allows setting refresher learning details using compliant hospitality communication software, including module type, training, notifications, and due days.
A dashboard powered by compliant hospitality communication software displays a table of training modules, learners, units, and job titles, alongside a circular chart showing module completion status: 58% complete, 6% fail, 22% in progress, and 14% not started.
Two app cards show a chef cooking in a kitchen and a woman reading in a café. The cards showcase “Procedures-01.pdf” with questions, and “Mastering Daily Operations” at 78%—all powered by compliant hospitality communication software.
A digital interface using compliant hospitality communication software displays a learning module on handling customer milk requests and a career mapping tool highlighting kitchen roles, job levels, and match rates for Chef Assistant and Pastry Head posts.
A dashboard displays a list of learners with their training statuses and due dates. An overlay allows setting refresher learning details using compliant hospitality communication software, including module type, training, notifications, and due days.
A dashboard displays a list of learners with their training statuses and due dates. An overlay allows setting refresher learning details using compliant hospitality communication software, including module type, training, notifications, and due days.
A dashboard powered by compliant hospitality communication software displays a table of training modules, learners, units, and job titles, alongside a circular chart showing module completion status: 58% complete, 6% fail, 22% in progress, and 14% not started.
Two app cards show a chef cooking in a kitchen and a woman reading in a café. The cards showcase “Procedures-01.pdf” with questions, and “Mastering Daily Operations” at 78%—all powered by compliant hospitality communication software.
A digital interface using compliant hospitality communication software displays a learning module on handling customer milk requests and a career mapping tool highlighting kitchen roles, job levels, and match rates for Chef Assistant and Pastry Head posts.
A dashboard displays a list of learners with their training statuses and due dates. An overlay allows setting refresher learning details using compliant hospitality communication software, including module type, training, notifications, and due days.

E-learning

Training courses, bite-sized learning, workbooks. Whatever your team needs to onboard effectively and stay compliant, all in one place so they can’t miss it.

Workbooks & Collections

Whether updating seasoned team members or onboarding new starters, deliver training in comprehensive, straightforward and engaging modules.

Knowledge checks

Ensure team members are not just going through the motions, but retaining information with quick, targeted quizzes.

Training calendar

Make it easy for employees to know what training they need to do and when to reduce missed deadlines and safeguard learning time in busy schedules.

Bite-sized learning

Choose from our library of off-the-shelf learning, created by us, for hospitality or upload your own content in a variety of engaging media formats.

Recipe cards

Easy to access recipe and allergen information so your team is confident enough to answer any question thrown their way.

E-learning

Training courses, bite-sized learning, workbooks. Whatever your team needs to onboard effectively and stay compliant, all in one place so they can’t miss it.

Workbooks & Collections

Whether updating seasoned team members or onboarding new starters, deliver training in comprehensive, straightforward and engaging modules.

Knowledge checks

Ensure team members are not just going through the motions, but retaining information with quick, targeted quizzes.

Training calendar

Make it easy for employees to know what training they need to do and when to reduce missed deadlines and safeguard learning time in busy schedules.

Bite-sized learning

Choose from our library of off-the-shelf learning, created by us, for hospitality or upload your own content in a variety of engaging media formats.

Recipe cards

Easy to access recipe and allergen information so your team is confident enough to answer any question thrown their way.

Incorporación eficaz

Nuestro objetivo principal era crear una nueva forma de evaluar al personal y acoger a los nuevos trabajadores durante la pandemia. Queríamos cambiar nuestra manera de hacer las cosas, no solo en el presente, pero también de cara al futuro. Gracias a Flow Learning y a sus productos, hemos logrado hacer exactamente eso. Nos alegramos de poder seguir contando con ellos para el aprendizaje y el desarrollo de nuestra empresa, para crear algo que realmente destaque en el mercado.

The image shows the word Levy written in a large, white, cursive font on a light grey background.

Ryan Ashton, director de Constellation

Constellation at Levy Restaurants

Un onboarding más eficaz

Compliance es muy fácil de usar, y ahora cada centro dispone de un listado específico con los procedimientos que le afectan. Me gusta mucho que el equipo de Mapal se muestre tan abierto a nuevas ideas para ayudarnos a mejorar la solución y adaptarla mejor a nuestras necesidades.

Abstract white brushstroke shapes on a light grey background, featuring a curved line and several rounded forms that resemble calligraphic or artistic strokes.

Darren Chandler, Director de HSEQ

Compass Group Norway

Fast and swift software

Compliance es un software rápido y sencillo que me ayuda a asegurarme de que todos los empleados sepan qué deben hacer y cómo hacerlo. La función de reuniones y auditorías es increíblemente útil, ya que realizamos unas 500 auditorías al mes. Ahora puedo hacerlas todas de forma centralizada, en lugar de una por una, lo que nos ahorra mucho tiempo y dinero.

Faded logo of Espresso House featuring a coffee bean in the centre, surrounded by the text Espresso House and ESTD 1996 in a circular design.

Henrik Sönnerqvist – Operational Excellence Coordinator

Espresso House

Transformative onboarding and learning.

Evolucionar de un proceso de formación puramente presencial a una propuesta mixta, con la digitalización de cursos, activos y recursos, realmente nos ayudó a estar a la altura de las expectativas del equipo y de los altos estándares que esperamos de nuestros camareros.

The London Cocktail Club

JJ Goodman, fundador

The London Cocktail Club

Unified compliance and goals.

Compliance es una gran herramienta. Nos permite garantizar que toda la organización cumple con la normativa y hace posible que todo el mundo avance en la misma dirección y trabaje por los mismos objetivos. Esto es vital en cualquier negocio.

Bastard Burgers

Ricardo Moses, Country Manager

Bastard Burgers

Discover our apps

Mapal OS in action

Javier avatar

Javier

Frontline employee

  1. Joins Fast Burger and completes onboarding through Mapal One
  2. Checks shift schedules, performs daily tasks via digital checklists
  3. Gives and receives peer feedback, tracks his development
  4. Uses interactive, TikTok-style learning content on the go
  5. Feels connected, motivated, and aligned with the brand from day one

Mapal gives Javier clarity and purpose.

Soluciones de Mapal OS

Qué ofrecemos

Enfocadas en

Personas

Crea equipos que aprendan, crezcan y trabajen con confianza.

Desde el primer día, ayúdales a ofrecer un servicio excelente en cada local y una experiencia que tus clientes quieran repetir.

Enfocadas en

Operaciones

Ten bajo control todo lo que afecta a los costes y los riesgos del inventario.

Desde el inventario hasta el desperdicio y el cumplimiento normativo, obtén una visión completa de la operación, reduce costes y protege los márgenes.

Enfocadas en

Inteligencia

Controla la planificación del personal, los horarios y los costes laborales.

Desde la planificación inteligente hasta los cambios de última hora, reduce el estrés operativo para que los equipos se centren en la experiencia del cliente.