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Hospitality insights and resource centre

Learn about the latest hospitality insights through our whitepapers, webinars and videos, helpful guides, articles, and customer success stories

FEATURED WHITEPAPER

Leveraging restaurant technology to improve performance

Download it now
FEATURED eGUIDE

Your complete guide to efficient hospitality team management

Take a look

We talk to industry experts and leaders to bring you the most helpful and valuable insightsMeet our contributors

Emma Banks

Vice President, F&B Strategy & Development Europe, Middle East and Africa

Created by potrace 1.13, written by Peter Selinger 2001-2015

Asma Khan

Founder and Owner

Juliane Caillouette-Noble

Managing Director

the Sustainable Restaurant Association logo

JJ Goodman

Creative Director

Nisha Katona

Founder

Marco Reick

Director of People and Talent

Phil Hudson-Evans

Head of L&D EMEA

Martin Wolstencroft

CEO

Carolyn Coe

Group HR, Talent and Development Director at Solutions Leisure

Sue Farney

Director of Talent Management

Ricardo Moses

International Operations Manager

Caterina Liverani

Marketing Manager

Chris Clark

Global Diversity, Equity and Inclusion Director

Chris Gamm

CEO

Jill Whittaker

Managing Director

Lee Wooley

Director of Learning & Organisational Development

Lorraine Copes

Founder

Lucy Williams

Head of Learning & Development

Madeleine Geach

Hospitality Leadership Coach, former Head of Culture

Mark McCulloch

Chief Marketing Officer

Choose the resources that interest you the most

Complying with hospitality labour laws: how technology can help

Published
13.12.2022

Read how technology can help you comply with employee rights in the hospitality industry while also increasing engagement and retention

View the article

How to comply with regulations for data compliance in restaurants

Published
13.12.2022

Data privacy compliance is major challenge for restaurant, hotel and bar managers. How can you ensure your venues comply with GPDR legislation?

View the article

5 ways to ensure hospitality web, advertising and menu descriptions are compliant

Published
13.12.2022

Read how to comply with hospitality trading standards and ensuring correct menu descriptions, web advertising and pricing in restaurants and hotels

View the article

Your complete guide to efficient hospitality team management

Published
27.02.2022

Discover all aspects of hospitality team management and our tips for increasing productivity, reducing costs, and increasing retention

View the whitepaper

An expert guide to hospitality compliance for multi-site businesses

Published
27.02.2022

Read our extensive guide to hospitality compliance and learn how to ensure your venues and your team are always up to date with hospitality ...

View the whitepaper

Competing for hospitality talent when candidates are scarce

Published
15.06.2021

Learn how to improve hiring, engagement and retention with expert advice from industry leaders and hospitality agencies for recruitment

View the whitepaper

Strängnäs municipality guarantees total food safety with Compliance by MAPAL

Published
19.08.2021

See how Strängnäs county council in Sweden guarantees food safety with Compliance by MAPAL in its 30 kitchens.

View the success story

Flow Learning helps Le Pain Quotidien boost compliance by 286% in first quarter

Published
29.04.2021

Read how Flow Learning’s training for bakery staff helped Le Pain Quotidien improve compliance by 286% in the first quarter after implementation

View the success story

KellyDeli achieves 85% employee engagement with Flow Learning by MAPAL

Published
30.12.2020

Discover how KellyDeli increased franchisee and employee engagement through the Flow Learning platform

View the success story

Register for Shine People & Culture Summit Dubai

Published
03.03.2022

Expert hospitality leaders will share their experiences about the industry.

View the video

Top KPIs to measure hospitality performance

Published
08.12.2020

As the hospitality sector continues to meet the challenge of rising costs, from labour and food prices to soaring energy bills, our panel of industry ...

View the video

Combatting increasing food costs and energy price rises

Published
08.12.2020

In this session, we look at food costs and energy price rises in hospitality and discover ways of combatting them to reduce business overheads

View the video
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