Improvements
Workbook Manager Preview
We’ve introduced a Manager Preview option when creating Workbooks, allowing MS users to preview how a Workbook will appear to managers in the Management System before it’s assigned. Alongside the existing learner preview, you can now validate layout, content, and question behaviour from a manager’s perspective.
Why this Matters
Previously, Workbooks could only be previewed from a learner’s point of view, making it harder to confirm how content would appear to managers before assignment.
Key Benefits
- Better validation before assignment: Layout, content, and question behaviour can be checked from a manager’s perspective.
- Reduced rework: Issues can be identified and resolved earlier in the creation process.
- Clearer preview options: Separate learner and manager previews remove ambiguity.
External Training Certificates Visible in Flow MS
Auto-generated certificates for External Training are now visible in Flow MS. When an External Training item is completed with a certificate attached, the certificate appears on the learner profile as a supporting document and is reflected in reporting.
Why this Matters
Previously, certificates were only visible to learners, creating a visibility gap for managers who needed to confirm certification without switching systems or checking with learners.
Key Benefits
- Improved manager visibility: See when certificates exist directly in Flow MS.
- Less manual checking: No need to confirm completion outside the system.
- Clearer reporting: Reports now indicate when supporting documents are present.
Bug fixes
- Filter Selection Showing Incorrect Number
- We fixed an issue where filter selection counts could display incorrectly after filter options were changed.
- Noticeboard Items Visibility
- We resolved a problem where Noticeboard items created by users with full access were not visible to users with limited branch access.
- Job Title Selection for News Items
- We fixed a bug where job titles were not selectable when creating News items.
Mapal Studio
Inline Commenting on Text
You can now highlight specific text and leave comments directly within content.
Why this Matters
This makes collaboration faster and more precise by allowing feedback to be tied to exact words or punctuation, rather than general sections.
Key Benefits
- Clear, contextual feedback for authors.
- Faster review cycles with fewer misunderstandings.
- Improved collaboration between creators and reviewers.
Export Analytics as CSV
Analytics collected through dynamic SCORM can now be exported as a CSV file.
Why this Matters
Exporting analytics allows teams to analyse learning data more deeply and integrate it with other tools and systems.
Key Benefits
- Easier reporting and custom analysis.
- Ability to upload data into BI tools or data warehouses.
- Greater flexibility in how learning insights are used.
Drag-and-Drop Media Uploads
Images and videos can now be dragged directly into their respective content tiles.
Why this Matters
This small UX improvement speeds up content creation and reduces friction during authoring.
Key Benefits
- Faster media uploads.
- More intuitive content creation workflow.
- Reduced reliance on file pickers and menus.
Rich Text in Question Feedback
Question feedback now supports rich text formatting, including bold, italics and bullet points.
Why this Matters
Formatting options help authors deliver clearer, more engaging feedback to learners.
Key Benefits
- Improved readability of feedback.
- Ability to emphasise key learning points.
- More expressive instructional design.
Rich Text in Matching Activities
Matching activities now support rich text formatting.
Why this Matters
This gives authors greater control over how matching content is presented, especially for complex concepts.
Key Benefits
- Clearer visual hierarchy in matching activities.
- Better support for structured or detailed content.
- Consistent formatting across activity types.
Agentic Generation (Beta)
A new AI agent is entering beta to support more autonomous content generation.
Why this Matters
This approach allows AI to generate more thoughtful, adaptive content by asking follow-up questions and reasoning through outcomes.
Key Benefits
- Higher-quality generated content.
- More interactive and guided creation experience.
- Improved alignment with author intent.
Accessibility & Trust
Updated VPAT
The latest VPAT is now available, confirming continued compliance with WCAG 2.1 AA standards.
Why this Matters
Accessibility remains a core commitment, ensuring learning content is usable by all learners.
Key Benefits
- Confidence in accessibility compliance.
- Clear documentation for audits and reviews.
- Inclusive learning experiences by default.