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Make your practice into best practice

Introducing Mapal RealPlay in Flow - practice and feedback, all the support, none of the risk.

Teams can practise the conversations that define performance safely and on demand through AI-driven role play tailored to your organisation.

Learn more

Practice role-play isn't enough?

How it works:

RealPlay, fully integrated into Flow Learning

No delays

instant delivery with no new tech overhead

No extra admin

managed like all your Flow modules

Visible impact

RealPlay modules are in your tracking & reporting

Curious to learn more about Mapal RealPlay?

“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

FAQs

Mapal RealPlay is a bespoke AI role-play service combining generative conversation engine & Mapal’s learning design experience. It’s designed to go beyond traditional role play limitations and  delivers authentic practice at scale regardless of budget or expertise.

RealPlay closes the practice gaps left by traditional role play. RealPlay allows your team to practice in realistic, safe & effective spaces whenever they need 

Yes. RealPlay modules are like any other Flow module and you can add them to your Collections & Training Structures.

Most customers don’t need IT resources to add RealPlay. RealPlay modules are in Flow SCORM meaning minimal deployment effort. However, we’re ready to help and advise if needed.

We handle the complexity of scenario development (the background, the avatar persona, the skills definitions, the achievement definitions) so you save time and avoid expensive trial-and-error. Our experts design the role-play end-to-end, based on your requirements, giving you a realistic, consistent ready-to-use experience that delivers impact from day one.

Not at the moment. And that’s intentional.

A big benefit of RealPlay is to provide a safe space for practice. We feel that would be damaged if learners felt every practice was being judged.  

We’ll review this as we get more feedback from you and our other customers.

You do still have access to all the other reporting in Flow.