Improvements
Competencies – learner comments on self-ratings
Learner comments added during self-ratings are now available in Mapal One and surfaced in Flow MS. Managers and training admins can view written context alongside learner self-assessments wherever learner self-ratings are shown, including the Competence Summary report and the Learner Profile.
Why this Matters
Learner self-ratings often benefit from additional context. Making learner comments visible helps managers and admins better understand the reasoning behind a self-assessment and supports more meaningful review conversations.
Key Benefits
- Richer review context: Learner self-ratings are now accompanied by optional comments.
- Improved visibility: Learner comments are visible in both reporting and individual learner profiles.
- Clear separation of perspectives: Learner comments remain clearly distinguished from manager ratings.
OS user status synchronisation improvements
User activation and deactivation handling from OS has been improved in Flow, ensuring user status is reflected accurately and consistently across all relevant OS events.
Why this Matters
User status can be triggered by different OS events. Aligning Flow’s behaviour with these events ensures user status remains accurate and avoids unintended deactivation.
Key Benefits
- More reliable syncing: User activation and deactivation are now handled consistently.
- Clear source of truth: For OS-source companies, user status is driven directly by OS.
- Reduced unintended deactivation: Users are no longer deactivated in Flow solely due to trainee leaver status when OS remains active.
Bug fixes
- Managers unable to edit learners despite “Can Maintain Learners?” permission
- Managers can now edit learner profiles correctly when the “Can Maintain Learners?” permission is enabled.
- Appraisal draft responses visibility
- Draft appraisal responses are now visible to learners and managers when draft visibility settings are enabled.
Mapal Studio
Inline Commenting on Text
You can now highlight specific text and leave comments directly within content.
Why this Matters
This makes collaboration faster and more precise by allowing feedback to be tied to exact words or punctuation, rather than general sections.
Key Benefits
- Clear, contextual feedback for authors.
- Faster review cycles with fewer misunderstandings.
- Improved collaboration between creators and reviewers.
Export Analytics as CSV
Analytics collected through dynamic SCORM can now be exported as a CSV file.
Why this Matters
Exporting analytics allows teams to analyse learning data more deeply and integrate it with other tools and systems.
Key Benefits
- Easier reporting and custom analysis.
- Ability to upload data into BI tools or data warehouses.
- Greater flexibility in how learning insights are used.
Drag-and-Drop Media Uploads
Images and videos can now be dragged directly into their respective content tiles.
Why this Matters
This small UX improvement speeds up content creation and reduces friction during authoring.
Key Benefits
- Faster media uploads.
- More intuitive content creation workflow.
- Reduced reliance on file pickers and menus.
Rich Text in Question Feedback
Question feedback now supports rich text formatting, including bold, italics and bullet points.
Why this Matters
Formatting options help authors deliver clearer, more engaging feedback to learners.
Key Benefits
- Improved readability of feedback.
- Ability to emphasise key learning points.
- More expressive instructional design.
Rich Text in Matching Activities
Matching activities now support rich text formatting.
Why this Matters
This gives authors greater control over how matching content is presented, especially for complex concepts.
Key Benefits
- Clearer visual hierarchy in matching activities.
- Better support for structured or detailed content.
- Consistent formatting across activity types.
Agentic Generation (Beta)
A new AI agent is entering beta to support more autonomous content generation.
Why this Matters
This approach allows AI to generate more thoughtful, adaptive content by asking follow-up questions and reasoning through outcomes.
Key Benefits
- Higher-quality generated content.
- More interactive and guided creation experience.
- Improved alignment with author intent.
Accessibility & Trust
Updated VPAT
The latest VPAT is now available, confirming continued compliance with WCAG 2.1 AA standards.
Why this Matters
Accessibility remains a core commitment, ensuring learning content is usable by all learners.
Key Benefits
- Confidence in accessibility compliance.
- Clear documentation for audits and reviews.
- Inclusive learning experiences by default.