Improvements

• Competencies – learner comments on self-ratings

Learner comments added during self-ratings are now available in Mapal One and surfaced in Flow MS. Managers and training admins can view written context alongside learner self-assessments wherever learner self-ratings are shown, including the Competence Summary report and the Learner Profile.

Why this Matters

Learner self-ratings often benefit from additional context. Making learner comments visible helps managers and admins better understand the reasoning behind a self-assessment and supports more meaningful review conversations.

Key Benefits

• Richer review context: Learner self-ratings are now accompanied by optional comments.
• Improved visibility: Learner comments are visible in both reporting and individual learner profiles.
• Clear separation of perspectives: Learner comments remain clearly distinguished from manager ratings.

• OS user status synchronisation improvements

User activation and deactivation handling from OS has been improved in Flow, ensuring user status is reflected accurately and consistently across all relevant OS events.

Why this Matters

User status can be triggered by different OS events. Aligning Flow’s behaviour with these events ensures user status remains accurate and avoids unintended deactivation.

Key Benefits

• More reliable syncing: User activation and deactivation are now handled consistently.
• Clear source of truth: For OS-source companies, user status is driven directly by OS.
• Reduced unintended deactivation: Users are no longer deactivated in Flow solely due to trainee leaver status when OS remains active.