Courses
Your hospitality teams may deliver excellent service, but do they always focus on sales? Through authentic examples, learners will practice delivering the perfect sales pitch, from adopting the right approach to closing the sale. This resource will guide them to focus on sales and deliver a great guest experience, by practising the essential skills and techniques for effective and proactive selling. Perfect for all front-of-house teams.
Language/localisation:
- English/UK + EU
- English/US
Content Library:
- Core
Does your housekeeping team always deliver seamless service, even on the busiest days? This short resource is designed to help housekeepers work more efficiently while maintaining exceptional guest experiences. Through practical tips and time-saving hacks, your team will guide Eloise through her toughest week yet, tackling real-world challenges with smart solutions. By applying these techniques, your team can stay organised, keep rooms spotless, and ensure guests feel well cared for.
Language/localisation:
- English/UK + EU
- English/US
Content Library:
- Core
Ready to turn new starters into reception rockstars? This short resource equips inexperienced receptionists with the essentials to run reception and create great guest experiences. They’ll guide Alvaro, a new receptionist at The Urban Retreat, through realistic scenarios helping them to be the face and the heart of your hotel.
Language/localisation:
- English/UK + EU
- English/US
Content Library:
- Core