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Flow Learning Compliance Update

We’re always reviewing our content to offer tips on industry best-practice and that it’s aligned with changes in legislation. So, we’ve identified some amends to our core content and we’re almost ready to upload the new versions.

Here’s a list of resources and the regional versions that will be updated:
  • Food Safety Level 2: ROI and French
  • Food Safety Level 1: French
  • Food Safety Level 2 for QSR: French
  • Food Safety Level 1 for QSR: French
  • Conflict Resolution: UK/EU, French and Spanish
  • Takeaway and Delivery Success: UK/EU, French and Spanish
  • 4 Ways to Build Revenue: UK/EU, French and Spanish
  • Desk Space Ergonomics: UK, EU, ROI, US, French and Spanish
How will it work?

We will be switching the courses in our core content library to the new versions in early July. This will be done globally so you won’t need to do anything in Mapal One.

Once we’ve done this, all new learners will automatically see the new updated version. Any learners marked as ”in progress” before the switch date will continue to see the older version of the course, unless their progress is reset.

Will this influence my compliance status?

No, both the current versions and the newly amended versions are in line with all current legislation. Our amends are more in line with best practice advice, and you can see them in the list below. If you’d like more information, please contact your Customer Success representative.

What if I have a scorm only or custom branded package?

If you have a scorm only or custom branded package that includes one of the listed core resources, your Customer Success representative will contact you directly with an individualised timeline for updating and switching your versions.

We’ll perform these updates automatically, but please inform your CS representative by Friday, the 23rd of June, if you don’t want them applied to your versions. Bear in mind that if you choose not to apply the updates the relevant endorsements may be affected.

If we don’t hear from you by this date, we’ll update according to the timeline communicated.

Here’s a summary of the amends:
Amended slight translation/spelling errors

Resources: 

  • Food Safety Level 1 - French

  • Food Safety Level 2 - French

  • Food Safety Level 1 for QSR - French

  • Food Safety Level 2 for QSR - French

Rationale:

  • Slight language and spelling errors created when in translation - amended to improve quality and understanding.
Removed references and imagery relating to COVID

Resources: 

  • Conflict Resolution - all languages and localisations

  • Takeaway and Delivery Success - all languages and localisations

  • 4 Ways to Build Revenue - all languages and localisations

Rationale:

  • Included in our compliance package - to ensure continued relevance and usefulness long-term.
  • Amended content to replace the COVID references, legislation and imagery throughout - to ensure continued relevance and usefulness long-term.
Updated content to align with localised legislation + best practice

Resources: 

  • Food Safety Level 2 - ROI

Rationale:

  • To be more aligned with ROI legislation and best practice advice, especially regarding key temperatures and cooling.
Improved stability of course completion

Resources: 

  • Desk Space Ergonomics - all languages and localisations

Rationale:

  • Improved stability of course completion settings to mitigate potential completion errors.