Flow Learning Compliance Update

We’re always reviewing our content to offer tips on industry best-practice and that it’s aligned with changes in legislation. So, we’ve identified some amends to our core content and we're premiering a new look and feel that is made to adhere to WCAG 2.1 AA standards in preparation for the EU Accessibility Act 2025.

Here’s a list of resources and the regional versions that will be updated:

Health and Safety Level 2: UK, EU, US and ROI

How will it work?

We will be switching the courses in our core content library to the new versions on August 29th. This will be done globally so you won’t need to do anything in Mapal One.

Once we’ve done this, all new learners will automatically see the new updated version. Any learners marked as ”in progress” before the switch date will continue to see the older version of the course, unless their progress is reset.

Will this influence my compliance status?

No, both the current versions and the newly amended versions are in line with all current legislation. Our amends are more in line with best practice advice, and you can see them in the list below. If you’d like more information, please contact your Customer Care representative.

What if I have a scorm only or custom branded package?

If you have a scorm only or custom branded package that includes one of the listed core resources, your Customer Care representative will contact you directly with an individualised timeline for updating and switching your versions.

We’ll perform these updates automatically, but please inform your Customer Care representative if you don’t want them applied to your versions. Bear in mind that if you choose not to apply the updates the relevant endorsements may be affected.

Here’s a summary of the content amends:

Overall punctuation and consistency amends

Resources:

Health and Safety Level 2 - UK, EU, US and ROI

Rationale:

From customer reviews and consistency standards, we've taken this opportunity to amend some of the punctuation and writing consistency throughout.

Added light touch content on bloodborne pathogens

Resources:

Health and Safety Level 2 - UK, EU and ROI

Rationale:

From customer reviews, we've added some light touch best practice content covering how to handle bodily fluids safely.

Added more detailed content on bloodborne pathogens

Resources:

Health and Safety Level 2 - US

Rationale:

From customer reviews and recommended content standards for hotel businesses within the US, we've added best practice content covering how to handle bodily fluids safely.

Updated guidance on fire blankets

Resources:

Health and Safety Level 2 - UK, EU, US and ROI

Rationale:

From customer feedback and best practice guidelines, we've added guidance on the use of fire blankets.

Replaced text advice with a video for the CPR process

Resources:

Health and Safety Level 2 - UK, EU, US and ROI

Rationale:

The video best practice for this process is more dynamic, so the text has been replaced.

Amended assessment questions for clarity

Resources:

Health and Safety Level 2 - UK, EU, US and ROI

Rationale:

From customer feedback, we've amended some language in the assessment questions for clarity.

Here’s a summary of the accessibility amends:

Amended the look and feel to ensure colour contrast was within standards

Resources:

Health and Safety Level 2 - UK, EU, US and ROI

Rationale:

Based on standard: WCAG 2.1, 1.4.3 Contrast (Minimum) (Level AA)

Prepared GIF items to be paused

Resources:

Health and Safety Level 2 - UK, EU, US and ROI

Rationale:

Based on standard: WCAG 2.1, 2.2.2 Pause, Stop, Hide (Level A)

Updated alt and aria labelling throughout

Resources:

Health and Safety Level 2 - UK, EU, US and ROI

Rationale:

Based on standard: WCAG 2.1, 1.1.1 Non-text Content (Level A)

Ensured all video transcripts were included in the transcript function, for ease of use of screenreaders and the language support tool

Resources:

Health and Safety Level 2 - UK, EU, US and ROI

Rationale:

Based on standard: WCAG 2.1, 1.1.1 Non-text Content (Level A)