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Flow Learning

Resource Catalogue

We’ve got you covered
  • Comprehensive suite
  • Endorsed and accredited
  • Localised and translated versions available
Learning on the go
  • Newly re-designed
  • Fully responsive so you can learn from anywhere
  • Interactive and engaging

Full list of localisations and translations available here ⇒

 

 

Flow Learning Content

Compliance Content

Compliance Suite

  • Health and Safety Level 1
  • Health and Safety Level 2
  • Food Safety Level 1
  • Food Safety Level 2
  • Food Allergens
  • First Aid Awareness
  • Fire Safety Awareness
  • Data Privacy
  • Data Privacy Foundations
  • Workplace Sexual Harassment
  • Diversity, Inclusion and Equity
  • Picking Up Manual Handling
  • Disability Awareness
  • PCI DSS: Handling Cardholder Data Safely
  • COSHH: Working With Hazardous Substances
  • Anti-Bribery 101
  • Anti-Money Laundering 101
  • Cybersecurity 101
  • Intellectual Property 101

Compliance Refreshers

  • Health and Safety Level 2
  • Food Safety Level 2
  • Food Allergens

Road to Recovery

  • 4 Ways to Build Revenue
  • Takeaway and Delivery Success
  • Conflict Resolution

Licensing

  • Licensing Scotland
  • Licensing England and Wales
  • Responsible Service of Alcohol (ROI)
  • Responsible Service of Alcohol (Northern Ireland)

Quick Serve Restaurants

  • Health and Safety Level 1 for QSR
  • Health and Safety Level 2 for QSR
  • Food Safety Level 1 for QSR
  • Food Safety Level 2 for QSR
  • Food Allergens for QSR
  • First Aid Awareness for QSR

Kitchen

  • Essential Cooking Skills
  • Essential Prepping Skills

    Wellness and Safety

    • Mental Wellness
    • Staying Safe and Sound
    • Desk Space Ergonomics
    • Make Spiking History
    • Martyn's Law: Improving Your Venue's Security

    Challenges

    • Health and Safety Challenge
    • Food Safety Challenge
    • Food Allergens Challenge
    • Service that Sells Challenge
    • Guest Service Challenge
    • Conflict Resolution Challenge
    • Coffee Making Challenge
    • Classic Cocktail Challenge
    • Perfect Your Wine Pairing Challenge
    • Boost Your Beer Pairing Challenge

     

     

     

     

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    Core Content

    Service

    • Top Tips for Brilliant Bartenders
    • Top Tips for Server Success
    • Outstanding Guest Service
    • Service that Sells
    • Which Wine?

    Hotel

    • Anti-Modern Slavery
    • The Housekeeper
    • The Receptionist
    • Sustainability in Hotels
    • Creating Great Guest Experiences
    • Event Planning for Hotels
    • Four steps to better hotel recruitment
    • Five essentials for retaining hotel talent
    • Anti-modern slavery for managers

    Kitchen

    • How Safe are You in Your Kitchen?
    • Sustainability in the Kitchen
    • The Kitchen Brigade
    • Cooking up a great kitchen team

    Management

    • Be energy smart
    • Effective teams
    • Filming great interviews on a budget
    • Introduction to management
    • Leadership
    • Safeguarding young workers
    • Restaurant revenue management
    • Giving Effective Feedback
    • Unlocking Decision Making
    • Short-Term Recruitment

    So Let's Talk

    • Mental Health
    • Cognitive Distortions
    • Connection
    • Diet
    • Financial Health
    • Habits
    • Language
    • Sleep
    • Stress - Pressure - Burnout

     

     

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    Bitesize Content

    Our Bitesize resources deliver short, impactful learning designed to fit seamlessly into hospitality life. Perfect for busy teams, these engaging modules cover a variety of essential topics and can be completed during breaks or downtimes. Whether it’s leadership, compliance, or sharpening practical skills, Bitesize helps your team learn quickly and effectively.

    Full list of Bitesize Content available here ⇒

    Personal Licence Holder

    Personal Licence Holder

    Personal Licence Holder

    • APLH (England & Wales)
    • SCPLH (Scotland)
    • SCPLH (Scotland) Refresher
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