Author: Rosie Borrelli
Communication that lands: How to lead with clarity and consistency in hospitality
How clarity, consistency and actionability help hospitality teams communicate better and perform with confidence.
A year shaped by people, culture and conversations
A look back at the people, events and conversations that shaped hospitality in 2025, from Shine Summit highlights to insight led webinars and customer stories.
On-brand, on time: How AI in Mapal Studio protects your brand while keeping learning fast
Discover how Mapal Studio helps hospitality teams create fast, on-brand training using AI — blending automation with full creative control.
Training at the speed of change with AI in Mapal Studio
Discover how Mapal Studio’s AI-powered content creation helps hospitality teams design consistent, on-brand training in minutes, not weeks.
Onboarding that builds connection and confidence
Discover how Culture Suite helps hospitality teams create simple, connected onboarding that builds confidence, culture, and lasting loyalty.
Why work shouldn’t come before wellbeing: Rethinking hospitality culture
Hospitality has long celebrated sacrifice but at what cost? Discover how prioritising wellbeing helps reduce burnout and build stronger, more resilient teams.
Meet the leaders driving hospitality’s neurodiverse future
Hospitality leaders are embracing neurodiversity through inclusive training, tech, and culture.
How WINGSTOP UK and Popeyes UK make every launch count
Discover how WINGSTOP and Popeyes UK turn new site openings into high-impact brand moments. Insights from Shine 2025 on strategy, training, culture, and scaling success.