Author: Laura Vana

Keeping your staff happy during the Christmas season

Published

Due to this year’s pandemic and ongoing regional restrictions, customers are looking forward to the festive season more than ever this Christmas. As restaurants gear up to reopen in the busiest month of the year, it is important to remember that your strongest asset, your staff, are likely to feel heightened pressure and stress throughout December.  

Free whitepaper annual appraisal

Published

“The appraisal is dead. Long live the catchup.” This was the title of a recent article in The Guardian newspaper, citing various major employers across the globe choosing to replace annual appraisals with more regular and sometimes less formal ways of discussing an employee's performance, development, and feedback.  

How to support your team during tough times

Published

Last week our team organised a webinar where we spoke to two hospitality industry people and learning & development thought leaders about how they have extended support to their employees throughout lockdown 2.0 and how they are preparing for reopening.