Busy shifts don’t need to feel chaotic. When communication works, teams move in sync, service stays sharp and standards hold, even under pressure.
Join us on Wednesday 13th May at 11am, where Adam Lazenby (Professionals At Play) shares how they embed scalable communication across fast paced, high energy venues to keep teams aligned and performance strong at scale.
What to expect
🔥 What smooth, busy shifts really look like
How strong communication shows up on the floor when service is flowing and teams are working as one
🧭 The manager’s role in keeping teams on track
How managers set expectations, guide teams through pressure and reduce confusion during service
🛠 Tools that support service, not slow it down
How the right systems help teams stay connected without disrupting the flow of work
📍 Keeping ways of working consistent at scale
How to maintain clarity across roles and locations without losing the human, local feel
Adam Lazenby
Head of People, Professionals At Play
Sam Gibbs
Senior Onboarding Consultant
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