What issues are you facing right now? "Ensuring that new staff have a positive employee onboarding experience"
My top priority is “Improve employee onboarding to increase staff retention, productivity, and guarantee standards ”
Why a good employee onboarding experience can increase staff retention
A study by Glassdoor revealed that organisations with a strong employee onboarding process improves new hire retention by 82%, and productivity by 70%.
First impressions are crucial in determining whether a new hire will stay in your company, or not. And the faster they feel welcome in their new role and team. The quicker they will be able to bring value to your brand.
Failure to increase retention harms your business sustainability
Research estimates that losing an employee can cost from six to nine months of their salary. So, it makes sense to invest in retaining them to reduce your recruitment costs and protect profit margins.
High staff turnover has always been characteristic of the hospitality industry. However, the persistent staff shortages we are experiencing make increasing staff retention even more important.
If you don’t have a solid onboarding strategy, coupled with an engaging learning and development plan and opportunities for progression, employees are unlikely to stay in your business for long. The result will be higher recruitment and training costs, inconsistent service and standards which will eventually lose you customers.
How can MAPAL help you increase staff retention?
In general, streamlining your processes and offering your team easy-to-use, mobile-first tools will always give them a better employee experience. And this is vital when dealing with younger generations.
MAPAL offers a suite of mobile-friendly hospitality software for all your back-office management needs, although the following are particularly designed to help you increase employee retention.
- Flow Learning
- Flow’s learning and development platform integrates with your HR systems and enables you to provide a seamless and engaging onboarding process. Use its learning modules and career progression features to help your team excel in the longer term.
- Engagement
- Give new employees a warm welcome by introducing to your entire team through Engagement’s communication channels. Keep them in the loop with news, check in via pulse surveys and give them the chance to give and receive peer recognition – a real motivator!
- Compliance
- Our digital daily checklist app helps new team members get into the swing of daily operational tasks, without needing extensive training to learn the ropes. They quickly gain confidence and become productive fast, saving your managers' time: a win-win for all!
Recommended resources:
How to digitise your hospitality training
Read why ongoing digital hospitality training helps increase learning retention, improves employee satisfaction and decreases staff turnover
View the article6 ways to improve operational efficiency in restaurants, hotels, and bars
Tips to help hospitality leaders streamline operations, monitor and improve performance, while also improving customer and team satisfaction
View the articleSträngnäs municipality guarantees total food safety with Compliance by MAPAL
See how Strängnäs county council in Sweden guarantees food safety with Compliance by MAPAL in its 30 kitchens.
View the success storyLPM partner with Flow Learning to ensure training consistency during global expansion
LPM Restaurants joined forces with Flow Learning to maintain service and brands standards across the globe.
View the success storyWebinar with Brödernas: Maintaining standards while accelerating growth
See how Swedish burger chain Brödernas preserve their brand standards and culture with every new opening.
View the videoReady for reopening
Discover how major hospitality brands are tackling recruitment and onboarding ahead of reopening.
View the whitepaperHow to digitise your hospitality training
Read why ongoing digital hospitality training helps increase learning retention, improves employee satisfaction and decreases staff turnover
View the article6 ways to improve operational efficiency in restaurants, hotels, and bars
Tips to help hospitality leaders streamline operations, monitor and improve performance, while also improving customer and team satisfaction
View the articleSträngnäs municipality guarantees total food safety with Compliance by MAPAL
See how Strängnäs county council in Sweden guarantees food safety with Compliance by MAPAL in its 30 kitchens.
View the success storyLPM partner with Flow Learning to ensure training consistency during global expansion
LPM Restaurants joined forces with Flow Learning to maintain service and brands standards across the globe.
View the success storyWebinar with Brödernas: Maintaining standards while accelerating growth
See how Swedish burger chain Brödernas preserve their brand standards and culture with every new opening.
View the videoReady for reopening
Discover how major hospitality brands are tackling recruitment and onboarding ahead of reopening.
View the whitepaper