What issues are you facing right now?
"Ensuring that new staff have a positive employee onboarding experience"
My top priority is
“Improve employee onboarding to increase staff retention, productivity, and guarantee standards ”
Why a good employee onboarding experience can increase staff retention
A study by Glassdoor revealed that organisations with a strong employee onboarding process improves new hire retention by 82%, and productivity by 70%.
First impressions are crucial in determining whether a new hire will stay in your company, or not. And the faster they feel welcome in their new role and team. The quicker they will be able to bring value to your brand.
Failure to increase retention harms your business sustainability
Research estimates that losing an employee can cost from six to nine months of their salary. So, it makes sense to invest in retaining them to reduce your recruitment costs and protect profit margins.
High staff turnover has always been characteristic of the hospitality industry. However, the persistent staff shortages we are experiencing make increasing staff retention even more important.
If you don’t have a solid onboarding strategy, coupled with an engaging learning and development plan and opportunities for progression, employees are unlikely to stay in your business for long. The result will be higher recruitment and training costs, inconsistent service and standards which will eventually lose you customers.
How can MAPAL help you increase staff retention?
In general, streamlining your processes and offering your team easy-to-use, mobile-first tools will always give them a better employee experience. And this is vital when dealing with younger generations.
MAPAL offers a suite of mobile-friendly hospitality software for all our back-office management needs, although the following are particularly designed to help you increase employee retention.
- Flow Learning
- Flow’s learning and development platform integrates with your HR systems and enables you to provide a seamless and engaging onboarding process. Use its learning modules and career progression features to help your team excel in the longer term.
- Engagement
- Give new employees a warm welcome by introducing to your entire team through Engagement’s communication channels. Keep them in the loop with news, check in via pulse surveys and give them the chance to give and receive peer recognition – a real motivator!
- Compliance
- Our digital daily checklist app helps new team members get into the swing of daily operational tasks, without needing extensive training to learn the ropes. They quickly gain confidence and can quickly become productive, and your managers save time: a win-win for all!
Recommended resources:
Your complete guide to efficient hospitality team management
Discover all aspects of hospitality team management and our tips for increasing productivity, reducing costs, and increasing retention
View the whitepaperTime management in hospitality: what is T&A and why is it so important?
Discover why time management in hospitality is so important and how you can improve employee time tracking and productivity
View the articleHow workforce management tools can help you plan perfect schedules
Learn how workforce management tools can help you create perfect shifts, save time and improve productivity in your restaurant business
View the articleLeveraging restaurant technology to improve performance
Read insights into learning and development design in the post-pandemic world from brands such as D&D London, Dishoom, among others
View the whitepaperKFC Spain reduced labour cost by 2.65% with the help of MAPAL Workforce
See how KFC franchise reduced labour cost and managed to optimize its business with Workforce by MAPAL.
View the success storyThe comprehensive guide to restaurant labour optimisation
Worforce management is crucial for operators in hospitality: discover how to reduce your labour cost through labour optimisation.
View the whitepaperYour complete guide to efficient hospitality team management
Discover all aspects of hospitality team management and our tips for increasing productivity, reducing costs, and increasing retention
View the whitepaperTime management in hospitality: what is T&A and why is it so important?
Discover why time management in hospitality is so important and how you can improve employee time tracking and productivity
View the articleHow workforce management tools can help you plan perfect schedules
Learn how workforce management tools can help you create perfect shifts, save time and improve productivity in your restaurant business
View the articleLeveraging restaurant technology to improve performance
Read insights into learning and development design in the post-pandemic world from brands such as D&D London, Dishoom, among others
View the whitepaperKFC Spain reduced labour cost by 2.65% with the help of MAPAL Workforce
See how KFC franchise reduced labour cost and managed to optimize its business with Workforce by MAPAL.
View the success storyThe comprehensive guide to restaurant labour optimisation
Worforce management is crucial for operators in hospitality: discover how to reduce your labour cost through labour optimisation.
View the whitepaper