Shine People & Culture Summit London 2023
Shine People & Culture Summit is an event organised by MAPAL OS to share ideas, information and experiences about the central element in every hospitality business: people.
The event was held on 23 May at Soho Curzon Cinema, London and included talks and panels from hospitality leaders who shared their expertise on topics such as recruitment, team engagement and family-friendly companies.
- Keynote: Humans vs. robots
- Hosted by James Hacon
- Panel: Attracting and retaining the best talent
- Hosted by James McLuckie
- Keynote: Recognition and communication as keys to talent retention
- Hosted by Jaime Fernández
- Panel: Building leadership capability and talent pipeline
- Hosted by James McLuckie
- Panel: Time to listen to our future workforce
- Hosted by Dawn Bowstead
- Panel: How to ensure your brand standards through training
- Hosted by Harry Bennett
- Panel: Taking a chance on the vulnerable and inexperienced
- Hosted by James Hacon
- Panel: Becoming a family-friendly employer
- Hosted by Shelina Permalloo
- Panel: Building positive cameraderie in the kitchen
- Hosted by Cara Houchen
- Keynote: How to get talent to fall in love with hospitality again
- Hosted by Emily Firth
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CONTRIBUTORS AND GUESTS ON THIS EVENT
James Hacon
Chief Marketing Officer - MAPAL Group
James McLuckie
Chief Learning Officer - MAPAL Group
Jaime Fernández
Co-founder - Engagement by MAPAL
Dawn Bowstead
Founder & Owner - Hospitality Jobs UK
Harry Bennet
Head of Sales UK - MAPAL Group
Shelina Permalloo
Director - Lakaz Maman Mauritian Street Kitchen
Cara Houchen
Editor - Staff Canteen
Emily Firth
Partner & Co-Founder - TheTruthWorks
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