Shine People & Culture Summit London 2023

Shine People & Culture Summit is an event organised by MAPAL OS to share ideas, information and experiences about the central element in every hospitality business: people.

The event was held on 23 May at Soho Curzon Cinema, London and included talks and panels from hospitality leaders who shared their expertise on topics such as recruitment, team engagement and family-friendly companies.

Keynote: Humans vs. robots: Hosted by James Hacon

Panel: Attracting and retaining the best talent: Hosted by James McLuckie

Keynote: Recognition and communication as keys to talent retention: Hosted by Jaime Fernández

Panel: Building leadership capability and talent pipeline: Hosted by James McLuckie

Panel: Time to listen to our future workforce: Hosted by Dawn Bowstead

Panel: How to ensure your brand standards through training: Hosted by Harry Bennett

Panel: Taking a chance on the vulnerable and inexperienced: Hosted by James Hacon

Panel: Becoming a family-friendly employer: Hosted by Shelina Permalloo

Panel: Building positive cameraderie in the kitchen: Hosted by Cara Houchen

Keynote: How to get talent to fall in love with hospitality again: Hosted by Emily Firth

Complete the form to watch the Shine Summit recording

CONTRIBUTORS AND GUESTS ON THIS EVENT

James Hacon

Chief Marketing Officer - MAPAL Group

James McLuckie

Chief Learning Officer - MAPAL Group

Jaime Fernández

Co-founder - Engagement by MAPAL

Dawn Bowstead

Founder & Owner - Hospitality Jobs UK

Harry Bennet

Head of Sales UK - MAPAL Group

Shelina Permalloo

Director - Lakaz Maman Mauritian Street Kitchen

Cara Houchen

Editor - Staff Canteen

Emily Firth

Partner & Co-Founder - TheTruthWorks

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