Webinar Practise the conversations that shape performance
In hospitality, performance is shaped by everyday conversations - with guests, with team members and under constant pressure. Yet most teams are expected to handle these moments without ever having the chance to practise them in a realistic way.
Mapal Realplay changes that. This AI-powered roleplay tool experience gives teams a safe, immersive space to practise key interactions, build confidence and improve performance before it matters most.
On Tuesday 28th April at 11am, join Abbie Macpherson, Head of Digital Design at Mapal, as she showcases Mapal Realplay and how it enables teams to practise and improve real workplace conversations.
What to expect
🎯 Built around your reality
See how RealPlay scenarios are designed around your business, your standards and the situations your teams actually face.
🤖 AI roleplay in action
Watch how AI avatars respond in real time, creating dynamic, unscripted conversations that adapt to each employee’s approach.
📈 Feedback that builds capability
Discover how instant, personalised feedback highlights strengths, pinpoints areas to improve and helps teams refine their approach with every attempt, leading to more consistent and higher quality guest experiences.
🔁 Scalable practice, consistent results
Learn how to deliver repeatable, high quality conversation training across teams without the cost, time or inconsistency of traditional methods.
Abbie Macpherson
Head of Digital Design
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