Training is only part of the picture. The real test is whether people feel confident putting what they’ve learned into practice when the pressure is on.
Our latest research found that while 95% of QSR and 99% of FSR employees say their training prepares them, only around half feel fully confident during service.
Join Harry Botton, Senior Growth Manager at Flow Learning by Mapal, and Lauren Napier, Learning and Development Leader at Signature Group, as they explore what it takes to turn learning into everyday performance and build confident, high-performing teams as your business grows.
What to expect
Turning training into confidence
Explore what helps learning translate into confident performance on shift.
Preparing teams for success
Hear what Signature Group has learned from preparing teams for recent site refurbs and openings.
Performing under pressure
Discover how teams can be supported when workload, technology, communication and the pace of service create additional pressure.
Enabling managers to drive performance
Explore the role managers play in reinforcing learning, coaching teams and building confidence.
Maintaining performance as you grow
Hear how Signature Group approaches consistency and high standards across a growing business.
Harry Botton
Senior Growth Manager
Lauren Napier
Senior Learning & Development Manager
Improve the productivity and efficiency of your business
Less paperwork and administration.
Our mission is to empower you to do more of what you love, even better.