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Webinar banner for Mapal OS titled Engaging managers to improve the hospitality employee experience on a blue and purple gradient background.

Engaging managers to improve the hospitality employee experience

Employee engagement in hospitality is a hot topic, but what about engaging managers? What impact do the leaders in your organisation have on the employee experience and in transmitting your mission and values? 

Watch this webinar hosted by Laura Vana of Mapal OS with special guest, Katarina Mizakova, Head of HR at Le Pain Quotidien, who shares her experience and perspectives on leadership and employee engagement and the impact managers have on achieving this goal. 

Here are some of the points for discussion:

  • Engagement: a journey, not an overnight success
  • Defining brand DNA and establish values
  • Creating company culture
  • Building leaders
  • Treat everyone like a superstar

CONTRIBUTORS TO THIS WEBINAR INCLUDE:

CONTRIBUTORS AND GUESTS ON THIS WEBINAR

A woman with long brown hair smiles softly at the camera. She is wearing a striped shirt and gold earrings. A blurred green plant is visible in the foreground on the left-hand side of the image.

Katarina Mizakova

Head of HR, Le Pain Quotidien UK

A woman with straight brown hair and blue eyes smiles softly at the camera. She is wearing a red top and is positioned in front of a plain, light-coloured wall.

Laura Vana

MAPAL Group

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