Mapal manager

Mapal Manager

Manage your people with our easy-to-use app giving you access to the features in Workforce you need most without needing to be in front of a computer.

Our strengths

What makes it different

Trusted by top global brands, we turn good operators into great ones. With greater clarity and control, you can run smoother shifts, scale to new sites and deliver 5-star service, every service.

Simplified

One login – everything you need. Learning courses, news, rotas and daily task schedules all in one place.

Accessible

Designed for busy hospitality teams, with mobile access for those on the go.

Engaged

Personalised content and simple ways to connect with colleagues and the business, keeps everyone plugged in.

Empowering

With everything at their fingertips, staff can take more ownership, self-serve more without handholding from managers.

Tangible ROI at every step

Measurable impact

+

22

%

Employee retention in 6 months

30

%

Admin time on scheduling

18

%

Food waste

+

35

%

SOP compliance

Who we are

Meet Mapal OS

Mapal turns operational chaps into opportunity with an integrated SaaS platform, powered by AI and purpose-built for the hospitality sector.

E-learning

Training courses, bite-sized learning, workbooks. Whatever your team needs to onboard effectively and stay compliant, all in one place so they can’t miss it.

Workbooks & Collections

Whether updating seasoned team members or onboarding new starters, deliver training in comprehensive, straightforward and engaging modules.

Knowledge checks

Ensure team members are not just going through the motions, but retaining information with quick, targeted quizzes.

Training calendar

Make it easy for employees to know what training they need to do and when to reduce missed deadlines and safeguard learning time in busy schedules.

Bite-sized learning

Choose from our library of off-the-shelf learning, created by us, for hospitality or upload your own content in a variety of engaging media formats.

Recipe cards

Easy to access recipe and allergen information so your team is confident enough to answer any question thrown their way.

A dashboard displays a list of learners with their training statuses and due dates. An overlay allows setting refresher learning details using compliant hospitality communication software, including module type, training, notifications, and due days.
A dashboard powered by compliant hospitality communication software displays a table of training modules, learners, units, and job titles, alongside a circular chart showing module completion status: 58% complete, 6% fail, 22% in progress, and 14% not started.
Two app cards show a chef cooking in a kitchen and a woman reading in a café. The cards showcase “Procedures-01.pdf” with questions, and “Mastering Daily Operations” at 78%—all powered by compliant hospitality communication software.
A digital interface using compliant hospitality communication software displays a learning module on handling customer milk requests and a career mapping tool highlighting kitchen roles, job levels, and match rates for Chef Assistant and Pastry Head posts.
A dashboard displays a list of learners with their training statuses and due dates. An overlay allows setting refresher learning details using compliant hospitality communication software, including module type, training, notifications, and due days.
A dashboard displays a list of learners with their training statuses and due dates. An overlay allows setting refresher learning details using compliant hospitality communication software, including module type, training, notifications, and due days.
A dashboard powered by compliant hospitality communication software displays a table of training modules, learners, units, and job titles, alongside a circular chart showing module completion status: 58% complete, 6% fail, 22% in progress, and 14% not started.
Two app cards show a chef cooking in a kitchen and a woman reading in a café. The cards showcase “Procedures-01.pdf” with questions, and “Mastering Daily Operations” at 78%—all powered by compliant hospitality communication software.
A digital interface using compliant hospitality communication software displays a learning module on handling customer milk requests and a career mapping tool highlighting kitchen roles, job levels, and match rates for Chef Assistant and Pastry Head posts.
A dashboard displays a list of learners with their training statuses and due dates. An overlay allows setting refresher learning details using compliant hospitality communication software, including module type, training, notifications, and due days.

E-learning

Training courses, bite-sized learning, workbooks. Whatever your team needs to onboard effectively and stay compliant, all in one place so they can’t miss it.

Workbooks & Collections

Whether updating seasoned team members or onboarding new starters, deliver training in comprehensive, straightforward and engaging modules.

Knowledge checks

Ensure team members are not just going through the motions, but retaining information with quick, targeted quizzes.

Training calendar

Make it easy for employees to know what training they need to do and when to reduce missed deadlines and safeguard learning time in busy schedules.

Bite-sized learning

Choose from our library of off-the-shelf learning, created by us, for hospitality or upload your own content in a variety of engaging media formats.

Recipe cards

Easy to access recipe and allergen information so your team is confident enough to answer any question thrown their way.

E-learning

Training courses, bite-sized learning, workbooks. Whatever your team needs to onboard effectively and stay compliant, all in one place so they can’t miss it.

Workbooks & Collections

Whether updating seasoned team members or onboarding new starters, deliver training in comprehensive, straightforward and engaging modules.

Knowledge checks

Ensure team members are not just going through the motions, but retaining information with quick, targeted quizzes.

Training calendar

Make it easy for employees to know what training they need to do and when to reduce missed deadlines and safeguard learning time in busy schedules.

Bite-sized learning

Choose from our library of off-the-shelf learning, created by us, for hospitality or upload your own content in a variety of engaging media formats.

Recipe cards

Easy to access recipe and allergen information so your team is confident enough to answer any question thrown their way.

Effective onboarding

“Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading”

The image shows the word Levy written in a large, white, cursive font on a light grey background.

Ryan Ashton – Director

Constellation at Levy Restaurants

User friendly solutions

“Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”

Abstract white brushstroke shapes on a light grey background, featuring a curved line and several rounded forms that resemble calligraphic or artistic strokes.

Darren Chandler, HSEQ Director

Compass Group Norway

Fast and swift software

“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”

Faded logo of Espresso House featuring a coffee bean in the centre, surrounded by the text Espresso House and ESTD 1996 in a circular design.

Henrik Sönnerqvist – Operational Excellence Coordinator

Espresso House

Transformative onboarding and learning.

“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect of the best learning solutions to our teams.”

The London Cocktail Club

JJ Goodman, Founder

The London Cocktail Club

Unified compliance and goals.

“Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation.”

Bastard Burgers

Ricardo Moses, Country Manager

Bastard Burgers

Discover our apps

Mapal OS in action

Javier avatar

Javier

Frontline employee

  1. Joins Fast Burger and completes onboarding through Mapal One
  2. Checks shift schedules, performs daily tasks via digital checklists
  3. Gives and receives peer feedback, tracks his development
  4. Uses interactive, TikTok-style learning content on the go
  5. Feels connected, motivated, and aligned with the brand from day one

Mapal gives Javier clarity and purpose.

Mapal OS solutions

What we offer

focused on

Culture

Inspire confident, compliant teams who learn, grow and engage.

From day one, deliver standout service and memorable guest experiences, across every site and service.

focused on

Operations

Bring all inventory cost and risk drivers together.

From inventory to waste and compliance, gain full visibility, reduce costs and protect margins with standardised operations.

focused on

Intelligence

Take control of staffing, time and labour costs.

From smart scheduling to last-minute changes, cut stress and disruption to let everyone focus on great guest experiences.