Aspectos clave

Formación que se adapta a los objetivos de tu negocio

Dinámica e interactiva

Contenidos interactivos que mantienen el interés del equipo y hacen que aprender resulte útil y entretenido.

Siempre al día

Todos nuestros contenidos están desarrollados por especialistas y se actualizan para mantenerse al día de la normativa y los estándares del sector.

Aprende en cualquier momento

Contenidos diseñados para móviles y accesibles desde cualquier dispositivo. Así, cada persona puede aprender a su ritmo desde la app de Mapal One.

En constante evolución

Actualizamos nuestros contenidos de forma continua para incorporar las novedades del sector y responder a las necesidades de nuestros clientes.

Consulta todos los idiomas y localizaciones disponibles

Paquetes

Contenidos a medida

Cuadernos de trabajo digitales

Deja atrás el papel. Crea planes de formación, olvídate de imprimir y consulta toda la información cuando llegue el momento de evaluar el desempeño.

Recursos de formación adicionales

Recomienda contenidos según el puesto o los objetivos de cada persona: desde vídeos y podcasts hasta audios y documentos PDF. Después, comprueba su impacto con informes fáciles de consultar. 

Contenido seleccionado

Nosotros nos encargamos. Seleccionamos recursos de formación externos y los recomendamos automáticamente según el perfil de cada persona. 

Microformación

Vídeos, infografías, juegos y cuestionarios breves que ayudan a mejorar la retención del aprendizaje y el compromiso del equipo. 

Módulos

Explora nuestros módulos

Echa un vistazo a nuestra amplia biblioteca de recursos formativos para desarrollar las habilidades de los equipos.

Health & safety level 1

Our resource helps learners to identify and practise measures to protect their colleagues and guests from harm. They will learn how to maintain a safe workplace with this primer on risk management, workplace hazards and hazardous substances. Perfect for hospitality workers in lower risk workplaces, such as cafés.*

* This resource is not a formal regulated qualifications framework (RQF) ‘health and safety in the workplace’ qualification, the levels only indicate the type of learner whom it is suitable for.

Key content

  • Health, hygiene and safe manual handling
  • Identifying hazards and COSHH
  • Identifying hazards and COSHH
A blue rectangular badge with the text Assured 2023/25 RoSPA Qualifications. The RoSPA logo features overlapping coloured circles within the letters.
Logo featuring the text CPD Certified in purple with a tick behind it, and The CPD Certification Service written below in black.
Logo of the Institute of Hospitality featuring a crest to the left and the words Institute of Hospitality to the right, with a red bar below containing the word ENDORSED in white uppercase letters.

Package

English
localisations

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  • Food Safety Level 1
  • Food Safety Level 1 (Quick Serve)
  • Food Safety Level 2
  • Food Safety Level 2 (Quick Serve)
  • Health and Safety Level 1
  • Health and Safety Level 1 (Quick Serve)
  • Health and Safety Level 2
  • Health and Safety Level 2 (Quick Serve)
  • Food Allergens
  • Food Allergens (Quick Serve)
  • Mental Wellness
  • Diversity, Inclusion and Equity
  • First Aid Awareness
  • First Aid Awareness (Quick Serve)
  • Data Privacy
  • Anti-Modern Slavery for Managers
  • Anti-Modern Slavery
  • Staying Safe and Sound
  • Desk Space Ergonomics
  • Workplace Sexual Harassment
  • Disability Awareness
  • 4 Ways to Build Revenue
  • Takeaway and Delivery Success
  • Conflict Resolution
  • Data Privacy Foundations
  • Restaurant Revenue Management
  • Essential Cooking Skills
  • Essential Prepping Skills
  • The Kitchen Brigade
  • How Safe are You in Your Kitchen?
  • Sustainability in the Kitchen
  • Cooking Up a Great Kitchen Team
  • Sustainability in Hotels
  • Creating Great Guest Experiences
  • Five Essentials for Retaining Hotel Talent
  • Four Steps to Better Hotel Recruitment
  • Be Energy Smart
  • Safeguarding Young Workers
  • Licensing Scotland
  • Licensing England & Wales
  • Responsible Service of Alcohol (Northern Ireland)
  • Fire Safety Awareness
  • Event Planning for Hotels
  • Filming Great Interviews on a Budget
  • Which Wine?
  • Improving Your Venue’s Security [Martyn’s Law]
  • The Control of Substances Hazardous to Health [COSHH]
  • Health and Safety Level 2 Refresher
  • Food Safety Level 2 Refresher
  • Food Allergens Refresher
  • Giving Effective Feedback
  • Unlocking Decision Making
  • Short-Term Recruitment
  • PCI DSS: Handling Cardholder Data Safely
  • Anti-Bribery 101
  • Anti-Money Laundering 101
  • Cyber Security 101
  • Intellectual Property 101
  • So Let’s Talk… Mental Health
  • So Let’s Talk… Cognitive Distortions
  • So Let’s Talk… Connection
  • So Let’s Talk… Diet
  • So Let’s Talk… Financial Health
  • So Let’s Talk… Habits
  • So Let’s Talk… Language
  • So Let’s Talk… Sleep
  • So Let’s Talk… Stress – Pressure – Burnout
  • Outstanding Guest Service
  • Picking Up Manual Handling
  • Top Tips for Brilliant Bartenders
  • Top Tips for Server Success
  • Top Tips to be a Great Receptionist
  • Top Tips to Hone Your Housekeeping
  • Service that Sells
  • Safeguarding your Guests
  • The Fire Marshal
  • Preventing Workplace Sexual Harassment
  • Menopause Awareness
  • Safe Steps for Working at Height
  • Asbestos Awareness
  • Legionella Awareness
  • LGBTQ+ Awareness