Content services
Flow Learning provides hospitality training modules designed for restaurant and hotel teams. Use our LMS content library as‑is, customise existing courses, or create your own training programmes with built‑in authoring tools.
Key values
Training resources that meet your business objectives
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Bite-size learning
Short, engaging learning formats such as videos, infographics, games and quizzes improve learning retention and team engagement.
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Check out our vast library of bite-size, off-the-shelf learning resources designed to inspire, educate and upskill.
Health & safety level 1
Our resource helps learners to identify and practise measures to protect their colleagues and guests from harm. They will learn how to maintain a safe workplace with this primer on risk management, workplace hazards and hazardous substances. Perfect for hospitality workers in lower risk workplaces, such as cafés.*
* This resource is not a formal regulated qualifications framework (RQF) ‘health and safety in the workplace’ qualification, the levels only indicate the type of learner whom it is suitable for.
Key content
- Health, hygiene and safe manual handling
- Identifying hazards and COSHH
- Identifying hazards and COSHH
Package
English
localisations
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- Food Safety Level 1
- Food Safety Level 1 (Quick Serve)
- Food Safety Level 2
- Food Safety Level 2 (Quick Serve)
- Health and Safety Level 1
- Health and Safety Level 1 (Quick Serve)
- Health and Safety Level 2
- Health and Safety Level 2 (Quick Serve)
- Food Allergens
- Food Allergens (Quick Serve)
- Mental Wellness
- Diversity, Inclusion and Equity
- First Aid Awareness
- First Aid Awareness (Quick Serve)
- Data Privacy
- Anti-Modern Slavery for Managers
- Anti-Modern Slavery
- Staying Safe and Sound
- Desk Space Ergonomics
- Workplace Sexual Harassment
- Disability Awareness
- 4 Ways to Build Revenue
- Takeaway and Delivery Success
- Conflict Resolution
- Data Privacy Foundations
- Restaurant Revenue Management
- Essential Cooking Skills
- Essential Prepping Skills
- The Kitchen Brigade
- How Safe are You in Your Kitchen?
- Sustainability in the Kitchen
- Cooking Up a Great Kitchen Team
- Sustainability in Hotels
- Creating Great Guest Experiences
- Five Essentials for Retaining Hotel Talent
- Four Steps to Better Hotel Recruitment
- Be Energy Smart
- Safeguarding Young Workers
- Licensing Scotland
- Licensing England & Wales
- Responsible Service of Alcohol (Northern Ireland)
- Fire Safety Awareness
- Event Planning for Hotels
- Filming Great Interviews on a Budget
- Which Wine?
- Improving Your Venue’s Security [Martyn’s Law]
- The Control of Substances Hazardous to Health [COSHH]
- Health and Safety Level 2 Refresher
- Food Safety Level 2 Refresher
- Food Allergens Refresher
- Giving Effective Feedback
- Unlocking Decision Making
- Short-Term Recruitment
- PCI DSS: Handling Cardholder Data Safely
- Anti-Bribery 101
- Anti-Money Laundering 101
- Cyber Security 101
- Intellectual Property 101
- So Let’s Talk… Mental Health
- So Let’s Talk… Cognitive Distortions
- So Let’s Talk… Connection
- So Let’s Talk… Diet
- So Let’s Talk… Financial Health
- So Let’s Talk… Habits
- So Let’s Talk… Language
- So Let’s Talk… Sleep
- So Let’s Talk… Stress – Pressure – Burnout
- Outstanding Guest Service
- Picking Up Manual Handling
- Top Tips for Brilliant Bartenders
- Top Tips for Server Success
- Top Tips to be a Great Receptionist
- Top Tips to Hone Your Housekeeping
- Service that Sells
- Safeguarding your Guests
- The Fire Marshal
- Preventing Workplace Sexual Harassment
- Menopause Awareness
- Safe Steps for Working at Height
- Asbestos Awareness
- Legionella Awareness
- LGBTQ+ Awareness