Relaunch ready: reopening in sight

Watch the panel discussion where hospitality industry executives share how their team has been preparing for the reopening these past months and what are the immediate plans for the reopening of their venues this spring. The webinar was organised in conjunction with the Institute of Hospitality.

Speakers:

Hayley Kyle, Director of Customer Success UK, Mapal Group in conversation with:

Bobby Davis, Chief People Officer, Almarose Hotels and Resorts
Gavin Smith, Managing Director, Pizza Pilgrims
James Nye, Managing Director, Anglian Country Inns
James Godwin FIH, Resources & Administration Director, Harbour Hotels

Discussion topics:

Preparing for reopening
Plans for the immediate future
Re-engaging your furloughed team
Onboarding effectively at scale for service and operational excellency

CONTRIBUTORS AND GUESTS ON THIS WEBINAR

A woman with long blonde hair smiles at the camera. She is wearing a yellow top and is in front of a dark, blurred background.

Hayley Kyle

Director of Customer Success UK, MAPAL Group

A woman with long, light brown hair is smiling outdoors. She is wearing light blue earrings and a beige top.

Bobby Davis

Chief People Officer, Almarose Hotels and Resorts

A man with short hair is smiling at the camera, wearing a light-coloured shirt and jacket. The background is blurred, suggesting an indoor setting.

Gavin Smith

Managing Director, Pizza Pilgrims

A person with short, light brown hair smiles outdoors with a sunset sky in the background, wearing a dark jumper over a collared shirt.

James Nye

Managing Director, Anglian Country Inns

A man with short grey hair and glasses smiles at the camera. He is indoors, and the background is softly blurred.

James Godwin FIH

Resources & Administration Director, Harbour Hotels

An older man with grey hair and glasses is smiling. He is wearing a suit and is standing indoors near a window.

Peter Ducker

Chief Executive at Institute of Hospitality

CONTRIBUTORS TO THIS WEBINAR INCLUDE: