Boosting performance in hospitality with behavioural science
In the highly anticipated second episode of our collaboration with BEHAVES Academy, we’re taking you deeper into the power of behavioural science and its game-changing impact on hospitality training.
Shelley Hoppe (MSc in Behavioural Science and founder of BEHAVES Academy) and Bethany Paterson (Head of Learning Experience at Mapal) are back with fresh insights, showing how behavioural principles can make training more engaging, motivating and effective. After the overwhelming response to Shelley’s first episode, we just couldn’t resist having her back to share even more strategies that will truly transform your learning programmes.
Watch now to:
- Unleash the power of behavioral science to supercharge your training programmes and boost staff engagement
- Learn how to design impactful scenarios that drive real behaviour change and improve performance
- Find out how small design adjustments can have a massive effect on learning outcomes and retention
- Get creative with reward and recognition strategies to motivate and inspire your teams
- Discover how data-driven insights can help you tailor content and make smarter training decisions
CONTRIBUTORS AND GUESTS ON THIS MASTERCLASS
Shelley Hoppe
Founder of BEHAVES Academy
Bethany Paterson
Head of Learning Solutions
CONTRIBUTORS TO THIS MASTERCLASS INCLUDE:
