Webinar: Engaging managers to boost employee experience

Engaging managers to improve the hospitality employee experience

Employee engagement in hospitality is a hot topic, but what about engaging managers? What impact do the leaders in your organisation have on the employee experience and in transmitting your mission and values?

Watch this webinar hosted by Laura Vana of Mapal OS with special guest, Katarina Mizakova, Head of HR at Le Pain Quotidien, who shares her experience and perspectives on leadership and employee engagement and the impact managers have on achieving this goal.

Here are some of the points for discussion:

Engagement: a journey, not an overnight success
Defining brand DNA and establish values
Creating company culture
Building leaders
Treat everyone like a superstar

CONTRIBUTORS TO THIS WEBINAR INCLUDE:

CONTRIBUTORS AND GUESTS ON THIS WEBINAR

A woman with long brown hair and light skin smiles slightly, looking at the camera. She wears gold earrings and a black and white striped top. There is a blurred green leaf in the foreground.

Katarina Mizakova

Head of HR, Le Pain Quotidien UK

A woman with long brown hair and blue eyes, wearing a red jumper, smiles slightly at the camera in front of a plain light-coloured background.

Laura Vana

MAPAL Group