Banner with text: INTERVIEW. Building better leaders with Leaderboards and Collections alongside tablet and papers showing related content on a purple background.

Build more confident managers

Now is as good a time as any to reflect on the importance of leadership and development in the hospitality sector. With the ongoing challenges of talent retention and the demand for effective leadership, now is the ideal moment to invest in your team’s growth.

In our latest report, Building better leaders with Leadership Collections, we sit down with our Head of Onboarding UK to explore how the Leadership Collection is transforming manager training and leadership development.

A tablet displays a cover reading Building better leaders with Leadership Collections alongside blurred images of two open, colourful booklets in the background.

Download now to:

  • Discover how the Leadership Collection provides bespoke, bite-sized learning that fits seamlessly into a manager’s daily routine
  • Learn how integrating both online and external learning creates a well-rounded leadership experience
  • Understand how you can empower new and current managers to prepare for future promotions and career growth
  • See how industry leaders are using the Leadership Collection to create strong leadership pipelines

And much more…

Download your white paper

Strong leadership does not happen by chance. This report explores how structured, bite-sized learning and blended development approaches help hospitality managers build confidence, strengthen skills, and lead more effectively every day.

Download the leadership development report

In collaboration with:

A woman smiling, with text: Emma Robinson, Head of Onboarding UK, MAPAL Group and the MAPAL Group logo.

Emma Robinson is the Head of Onboarding UK at Mapal Group. With five years of experience leading onboarding efforts, Emma combines her passion for smooth, supportive customer experiences with a strong background in hospitality. Having worked in the industry for several years, she knows the value of clear communication and creating a welcoming environment. Emma’s focus is on making sure every new customer feels at home from day one. 

Headshot of a smiling woman with long brown hair next to text: Ash Millar, Content & Events Co-ordinator for the UK and Nordics, MAPAL Group with the MAPAL Group logo.

Ash Millar is the Content & Events Coordinator for the UK and Nordics at Mapal. After six years in the entertainment industry, Ash found her way back to hospitality, where it all began (she was a bartender and bar supervisor for many years). With a mix of industry savvy and a creative flair, Ash brings an authentic, hands-on perspective to every event and story she crafts.