Considering the current recruitment challenges the hospitality sector is facing, developing an internal leadership development plan to promote staff you already have makes perfect sense.
What’s more, offering the possibility of internal promotion will motivate empoyees and foster commitment to your brand, resulting in improved employee retention.
Your existing team are already familiar with your brand and its products, company culture and policies. You’d have to invest a lot of time in transmitting all this to new, externally sourced talent. Having an internal promotion plan also means that existing employees will adapt quickly to their new roles and become productive far more quickly, not to the mention savings in recruitment costs.
Money isn’t the only reason people decide to change jobs. If your company doesn’t offer prospects for growth and internal promotion, employees may eventually feel stagnated and leave to pursue better opportunities in companies that do.
In the meantime, they may feel demotivated and albeit unintentionally, offer an inferior service to your customers. And as we’re well aware, dissatisfied customers make their voices heard via social media.
MAPAL offers a range of tools to help you build an effective internal leadership development programme.
- Discover each team member’s aspirations via quick pulse surveys and detect which ones have future leadership potential through feedback from peers, clients and managers. Engagement gathers all this feedback automatically which becomes invaluable when it’s time for performance reviews.
- Flow Learning
- Create individual learning and development pathways for each profile according to their aspirations and company needs. Each plan can be customised and managed from a simple dashboard. Your team can complete modules from their mobile phone and at their own pace, while you monitor their progress. Assess who has the right skills when opportunities for internal promotion arise.