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HOSPITALITY OPERATING SYSTEMBetter hospitality experiences with Mapal

End-to-end back of house software for workplace culture, productivity, analytics and intelligence
 

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Programvara för hotell- och servicebranschen som driver världens största och bästa varumärken.

Problemen vi löser

Vår marknadsledande plattform för besöksnäringen hjälper dig att digitalisera pappersbaserade processer, spara tid, minska kostnader, efterleva regler och förbättra produktiviteten inom olika delar av verksamheten. 

Information och analys

Människor och kultur

Produktivitet och processer

Experter på digitala lösningar för servicebranschen

MAPAL grundades av entreprenörer inom besöksnäringen som driver sina verksamheter än idag.
De flesta av våra ledare och vårt team kommer från besöksnäringen och har service i blodet.

Används av de största och bästa

Vi arbetar med de största och bästa varumärkena.  Vår plattform hjälper verksamheter driva över 45 000 enheter i mer än 54 länder runt om i världen. 

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Av besöksnäringen, för besöksnäringen

Vår plattform används av restauranger, barer, cateringfirmor, butiker och hotelloperatörer.
Tillsammans med våra kunder forsätter vi utveckla vår plattform.

Gör bra personal ännu bättre

Våra fallstudier visar att även de största och bästa kan optimera sina kostnader, lönsamhet och förbättra sin arbetsmiljö med vår plattform.

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Där teknik och service möts

Vi kombinerar teknik, branschkunskap och information för att skapa intuitiva och smarta lösningar för servicebranschen.  

Världsledande affärssystem för servicebranschen

MAPALs globala lösningar för servicebranschen hjälper team i tusentals städer i 54 länder.
Vår plattform hjälper operatörer som dig att lösa problem genom att effektivisera processer, bli mer produktiv och förbättra prestationen. Hör av dig så berättar vi mer om hur vi kan hjälpa dig!

Mapal's Event Calendar

See our calendar of hosted events as well as industry gatherings we will be attending - hope to see you there!

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“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

"Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”

HSEQ Director, Compass Group Norway

“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”

Operational Excellence Coordinator, Espresso House

"Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation."

Country Manager for Sweden, Bastard Burgers

“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

"Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”

HSEQ Director, Compass Group Norway

“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”

Operational Excellence Coordinator, Espresso House

"Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation."

Country Manager for Sweden, Bastard Burgers

Hospitality software for your business stage

Start with the capabilities you need right now, grow into a full back-of-house solution when it suits.

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Back-of-house software solution for hospitality

Contract catering

 

We understand the challenges of catering management: providing onsite catering, sometimes on a massive scale, for events, venues, schools, hospitals, stadiums, etc. That’s why we are continually developing software that helps contract caterers streamline their processes, optimise labour and ensure their teams are skilled and compliant to deliver the service your clients expect.   

 

Contract catering software 

Full-service restaurant

 

MAPAL hospitality management systems were created by hospitality, for hospitality. Our founders come from restaurant operations themselves, so we know the challenges you face. Our back-of-house solutions enable our clients to improve productivity, reduce costs and enable you to spend more time doing what you love, even better.  

 

Full-service restaurant software 

 

Hotel and accommodation

 

MAPAL applications are used in hotel operation management worldwide. So, we understand the challenges and what it takes to make your business a success. We are constantly evolving our range of hospitality management systems to help you become more efficient and improve staff skills, satisfaction and retention, and ultimately, offer great customer service.  

 

Hotel and accommodation software 

 

Pub and bar

 

We have hospitality running through our veins, so we understand the challenges of running a successful pub or bar business. We are constantly evolving our range of software for bars and pubs to help you manage your team, become more efficient, reduce costs and save time.   

 

Pub and bar management software

Quick-service restaurant

 

MAPAL has been developing back-office hospitality management systems for fast food restaurants from day one. So, we understand the challenges and what it takes to make your business a success. We are constantly developing our software for quick-service restaurants in line with your requirements to increase sales, reduce costs and provide the best possible customer service.  

 

Quick-service restaurant software