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HOSPITALITY OPERATING SYSTEMBetter hospitality experiences with Mapal

End-to-end back of house software for workplace culture, productivity, analytics and intelligence
 

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Programvare for hotell- og serveringsbransjen som øker ytelsen og drifter de største merkevarene.

Problemene vi løser

Det markedsledende administrasjonsprogrammet vårt for hotell- og serveringsbransjen hjelper deg digitalisere papirbaserte rutiner, spare tid, reduser kostnader, etterleve regelverk og øke produktiviteten innen ulike forretningsområder.

Informasjon og etterretning

Människor och kultur

Produktivitet og prosesser

Eksperter innen administrasjonsprogram for hotell- og serveringsbransjen

MAPAL ble stiftet av aktører innen hotell- og serveringsbransjen som den dag i dag driver sine virksomheter. De fleste av lederne og teamene våre kommer faktisk fra hotell- og serveringsbransjen og har bransjen i blodet.

De beste og største stoler på oss.

Vi samarbeider med de største og beste merkevarene.  Administrasjonsprogrammet vårt drifter allerede mer enn 45.000 serveringssteder i over 54 land rundt om i verden.

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Fra og for hotell- og serveringsbransjen

Administrasjonssystemene vår for hotell- og serveringsbransjen brukes kun av restauranter, barer, cateringsselskap og hoteller, og vi utvikler produktutvalget og funksjonene i samarbeid.

Når gode aktører blir bedre

Casestudiene våre viser at selv de største og beste aktørene kan optimalisere kostnadene, lønnsomheten og forbedre arbeidsmiljøet med verktøyene våre.

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Der teknologi møter hotell- og serveringsbransjen

Vi kobler bransjen vår sammen med ledende data- og teknologiaktører for å lage intuitive og smarte løsninger basert på nåværende behov innen hotell- og serveringsbransjen og fremtidige trender.

Verdensledende administrasjonssystemer

MAPALs globale gjestfrihetsløsninger hjelper team på tusenvis av nettsteder i 54 land. Vår teknologi hjelper operatører som deg med å løse problemer ved å strømlinjeforme prosesser, bli mer effektive og forbedre ytelsen. Fortell oss hvordan vi kan hjelpe deg.

Mapal's Event Calendar

See our calendar of hosted events as well as industry gatherings we will be attending - hope to see you there!

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“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

"Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”

HSEQ Director, Compass Group Norway

“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”

Operational Excellence Coordinator, Espresso House

"Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation."

Country Manager for Sweden, Bastard Burgers

“Moving from a purely classroom-based training process to a blended proposition with digitisation of courses, assets and resources really supported us onboard and upskill the teams to the high standards that we expect from our bartenders. Flow have helped us revolutionise the bartending education and assure we provide some of the best learning solutions to our teams so they can deliver incredible experiences to our guests across our 10 sites consistently.”

Founder, The London Cocktail Club

"Our key driver was to create a new way to assess and onboard staff, amid the pandemic, that will now not only help reshape the way we do things now, but also for the future. Flow Learning and the products they offer have helped us to do that. We are excited to continue the L+D journey with them, to create something truly market-leading"

Director, Constellation at Levy Restaurants

"Compliance is so user-friendly, and now each site has a concise list of procedures that are relevant to them. I love how the MAPAL team is really open to ideas, to help us improve the solution to best suit our needs.”

HSEQ Director, Compass Group Norway

“Compliance is a fast and swift software that helps me ensure all employees know what to do, and how to do it. The meetings and audits feature is invaluable as we do around 500 audit per month. Now, I can do them all centrally, instead of one by one saves us a lot of time and money.”

Operational Excellence Coordinator, Espresso House

"Compliance is a great tool. It ensures we stay compliant as an organisation and gets everyone moving in the same direction, working towards the same goals. That’s vital in any organisation."

Country Manager for Sweden, Bastard Burgers

Hospitality software for your business stage

Start with the capabilities you need right now, grow into a full back-of-house solution when it suits.

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Back-of-house software solution for hospitality

Contract catering

 

We understand the challenges of catering management: providing onsite catering, sometimes on a massive scale, for events, venues, schools, hospitals, stadiums, etc. That’s why we are continually developing software that helps contract caterers streamline their processes, optimise labour and ensure their teams are skilled and compliant to deliver the service your clients expect.   

 

Contract catering software 

Full-service restaurant

 

MAPAL hospitality management systems were created by hospitality, for hospitality. Our founders come from restaurant operations themselves, so we know the challenges you face. Our back-of-house solutions enable our clients to improve productivity, reduce costs and enable you to spend more time doing what you love, even better.  

 

Full-service restaurant software 

 

Hotel and accommodation

 

MAPAL applications are used in hotel operation management worldwide. So, we understand the challenges and what it takes to make your business a success. We are constantly evolving our range of hospitality management systems to help you become more efficient and improve staff skills, satisfaction and retention, and ultimately, offer great customer service.  

 

Hotel and accommodation software 

 

Pub and bar

 

We have hospitality running through our veins, so we understand the challenges of running a successful pub or bar business. We are constantly evolving our range of software for bars and pubs to help you manage your team, become more efficient, reduce costs and save time.   

 

Pub and bar management software

Quick-service restaurant

 

MAPAL has been developing back-office hospitality management systems for fast food restaurants from day one. So, we understand the challenges and what it takes to make your business a success. We are constantly developing our software for quick-service restaurants in line with your requirements to increase sales, reduce costs and provide the best possible customer service.  

 

Quick-service restaurant software