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Legal notice and general conditions of use

This website  is the property of MAPAL Software S.L. (hereinafter MAPAL), with tax identification number B85594752 and registered office at C/ Arte 21 planta 6, Madrid CP 28033 (Spain). MAPAL is registered in the Mercantile Register of Madrid as follows: Volume 26316 Folio 34 nº Register Sheet 474196. For any queries or proposals, please contact us by email:  

We also have a designated Data Protection Officer (hereinafter DPO) who is responsible for overseeing all data processing carried out in our company. In addition, the DPO will also deal with any queries relating to the processing of personal data. You can contact our DPO via email at: or

This website is governed by the law and jurisdiction of Spain, and any USER who accesses it is subject to both, regardless of the country from which the USER connects to the network.

Any USER can access our website free of charge, and must first read and provide their and full, express, and unreserved acceptance of the GENERAL CONDITIONS OF USE contained in this Legal Notice in force at the time of access. Therefore, it’s important to read this Legal Notice carefully.

In summary, when using any page of our web portal and its contents, you are expressly accepting the General Conditions of Use. If you do not agree with these Terms of Use, you must refrain from using and operating in this portal.

MAPAL reserves the right to modify the presentation, content, and configuration of our website or even remove the entire website from the network unilaterally and without prior notice, in accordance with the economic activity of our company and/or in relation to compliance with subsequent legislative updates.

MAPAL is a registered trademark belonging to the group of the following companies: Mapal Software S.L, with its head office at C/Arte, 21 6ª Planta, Madrid 28033 (Spain); Flow Hospitality LTD, with its head office at Apex 3, 2nd floor (rear office), 95 Haymarket Terrace, Edinburgh, EH12 5HD (United Kingdom); Ideolys SAS, with its head office at 52 Rue Jacques-Yves Cousteau, 8500 La Roche-sur-Yon (France). GetCompliant 2013 AB, with its head office at  Hornsbruksgatan, 23b, Stockholm 117 34 (Sweden) and Savvie AS with its head office at Myntgata 2D 0151 Oslo (Norway).



All the contents of this website, texts, images, audios, source codes, trademarks, logos, trade names, etc. are the property of MAPAL (or of third parties with whom MAPAL has contractual agreements and which grants MAPAL exploitation rights). This content is protected by Intellectual Property and Industrial Property rights in accordance with current legislation. 

This content is available to you, as a USER, for your private and non-commercial use. You are not entitled to modify, reproduce, exploit and/or distribute any content of this website without the express written authorisation from MAPAL before performing any action that may involve the exploitation of MAPAL’s Intellectual Property or Industrial Property rights. 


As mentioned above, MAPAL is a registered trademark, and the reproduction, imitation, use or insertion of any MAPAL trademark or trade name is prohibited without written authorisation.

Linking to our website does not confer any rights over it. Likewise, displaying a link to our website does not entitle you to the status as a MAPAL collaborator or partner. 

MAPAL is not liable for any claims regarding the Intellectual Property and/or Industrial Property rights of the articles and images published by third parties on its website.

Any imitation, whether in whole or in part, of this website is strictly prohibited.



Access to our website is free of charge without the need to register or subscribe. 

By sending your personal data when using this website, you are implying your express acceptance of our Privacy Policy.

As a USER, you must access our web portal in good faith, in line with these General Conditions of Use and with normal and accepted Internet browsing behaviour. You are accessing our website under your own responsibility and will be liable for any damages caused to MAPAL or third parties in the process.

You are also expressly prohibited from using the contents on this web portal for purposes other than those stipulated in these Conditions of Use and/or for any illegal or unlawful use.

Likewise, as a USER, you are prohibited from any type of action on our portal that causes an excessive overload of our computer systems, as well as the introduction or dissemination of any type of virus (worms, Trojans, etc.). The same applies to any other type of activity carried out with sabotage, fraudulent or criminal intent such as phishing, the installation of robots and/or software that could interfere with the normal operation of our website, or that could ultimately cause damage to our computer systems.

MAPAL has no control over the information, content and services contained on third-party websites that may be available through a link from our portal. To that end, we inform you that MAPAL accepts no responsibility for them, although we will try, as far as possible, to ensure their legality.

MAPAL reserves the right to remove any USER who, in the company's opinion, has violated the Terms and Conditions governing the use of our website. We also reserve the right to take appropriate legal action against those who violate these General Conditions of Use.



Confidentiality and security are fundamental MAPAL values, and we are committed to guaranteeing your privacy at all times and requesting unnecessary information from you. 

You must be over 18 years old to provide us with your personal data, consent to our use of cookies, and also give us your express consent to our Privacy Policy.



We strive to offer you, the USER, a quality service when accessing this website, using the utmost diligence and technological methods. Nevertheless, MAPAL shall not be held responsible for the appearance of viruses or other elements beyond our control, and that may cause damage to your computer system.

MAPAL does not guarantee that this website will be available continuously and uninterrupted. Some circumstances such as problems in the Internet network, breakdowns in computer devices or other unforeseeable circumstances are beyond our control, and by using this portal you accept these circumstances within reasonable limits. 

This web portal, except as regulated by specific Conditions of Use, is purely informative and a means of presenting our corporative products and services. MAPAL is not liable for any expectations of any kind that you, the USER, has beyond this purpose.

By using MAPAL’s corporate website, you acknowledge that you have understood all the information regarding its Terms of Use. Therefore, you agree that they are sufficient to cover any errors that may appear in this information and therefore, fully, and expressly accept these conditions.

As a USER, you are also fully aware that by simply browsing this web portal and using its services, you are accepting these Conditions of Use.

All matters relating to our web portal are governed exclusively by Spanish law. In the event of any type of discrepancy or difference between the parties in relation to the interpretation and content of this website, all parties subjected to the Courts and Tribunals of Madrid, expressly waiving any other jurisdiction.



These General Conditions of Use have been modified as of September 2022. We may modify them again at any time. Please check the date of issue each time you access our website to ensure that any changes that may have been made do not affect you.

If you have any questions regarding the Terms of Use of our website, please contact us at the above address.