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Watch the Shine People & Culture Summit London 2024

Our 3rd annual Shine People & Culture Summit was held in the impressive Soho Curzon Cinema, London, on 16th May 2024. Not only was there valuable insight from industry leaders through panels and keynotes, but also innovative presentations and projections into the future of hospitality. This included but wasn’t limited to sustainability, continuous learning and artificial intelligence


PANEL: Creating a Culture of Continuous Learning and Innovation

Dan Barnes | Founder & Managing Director at Flourish Hospitality

Ian Leigh | Managing Director at Thai Leisure Group

James Partington | Head of Talent at The Ned

Karen Bates | Global People Director at BrewDog

Moderator: Leo Espouy  |  Head of Sales Development at Mapal Group


KEYNOTE: 86 The Silence: The Story of So Let’s Talk and Our Learnings Along the Way

Paddy Howley | Founder at So Let's Talk

INTERVIEW:​ Sustainable Hospitality : Balancing Profit and Planet

Jill Scatchard | HR Director at Oakman Group

Moderator: Harry Bennett  |  UK Sales Director at Mapal Group

PANEL: Create an Inspiring and High-Performance Team

Theresa Mitchell | Learning and Development Business Partner at JW Lees

Michael Whitehead | Area Vice President Human Resources - London HQ | Europe | Asia at Yotel

Ryan Ashton | Director at Constellation / Levy

Moderator: Jonny Ballance  |  Enterprise Business Development Manager at Mapal Group

PRESENTATION: Springboard & Mapal : Supporting Employability for Hospitality

Kelly Johnstone | Chief Operations Officer at Springboard

Ted Blackwell | Head of Digital Development at Springboard

PANEL:​ Practical AI Applications Emerging in Hospitality

Arica Allen | Vice President Hospitality and Innovation at Sodexo Live

Dmitry Filimonov | CEO & Co-Founder at Inservo

Mohammad Hamid | Lead Technology Advisor at Inservo & Contractor at Google DeepMind

Rik Esselink  | Chief Revenue Officer at Mapal


Moderator: Elly Johnston  |  Global Accounts Director at Mapal Group


KEYNOTE: People First Customers Second

JJ Goodman | Creative Director at Nightcap