Employee engagement in hospitality is a hot topic, but what about engaging managers? What impact do the leaders in your organisation have on the employee experience and in transmitting your mission and values?
Watch this webinar hosted by Laura Vana of MAPAL OS with special guest, Katarina Mizakova, Head of HR at Le Pain Quotidien, who shares her experience and perspectives on leadership and employee engagement and the impact managers have on achieving this goal.
- Engagement: a journey, not an overnight success
- Defining brand DNA and establish values
- Creating company culture
- Building leaders
- Treat everyone like a superstar