What issues are you facing right now? "Ensuring that new staff have a positive employee onboarding experience"

Research estimates that losing an employee can cost from six to nine months of their salary. So, it makes sense to invest in retaining them to reduce your recruitment costs and protect profit margins. 

High staff turnover has always been characteristic of the hospitality industry. However, the persistent staff shortages we are experiencing make increasing staff retention even more important.  

If you don’t have a solid onboarding strategy, coupled with an engaging learning and development plan and opportunities for progression, employees are unlikely to stay in your business for long. The result will be higher recruitment and training costs, inconsistent service and standards which will eventually lose you customers. 

In general, streamlining your processes and offering your team easy-to-use, mobile-first tools will always give them a better employee experience. And this is vital when dealing with younger generations. 

MAPAL offers a suite of mobile-friendly hospitality software for all your back-office management needs, although the following are particularly designed to help you increase employee retention.