Your customers are gearing up for a Christmas to remember. In fact, 1 in 3 of those who celebrate intend to put more effort in than ever before.
The good news is you can expect more business during the forthcoming festive season. But your customers’ expectations will be higher, and you’ll need to go the extra mile.
We’ve put together this FREE resource to help hospitality operators get the most out of the Christmas season and ensure customers stay merry in the process.
You’ll discover how to:
Optimise festive capacity
how to maintain a steady footfall during peak and off-peak time, and how to efficiently manage your teams and venue.
Upselling your festive offering
tips for maximising every sale, including upselling, and stretching the revenue beyond Christmas.
Maintaining festive cheer
how to prevent festive complaints, how to spot conflicts arising from high spirits, and how to resolve while keeping the party mood alive.
Flow Learning, the home of hospitality learning and development. Evolving together to ensure your team has the skills it needs through engaging and interactive, mobile-first content.