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Our solutions

Streamline hospitality operations with connected hospitality software solutions that drive efficiency, performance and team success.

Mapal OS solutions

Focused on people

Build confident, compliant teams who deliver standout service – and stay with you as you scale. Culture Suite, made up of Flow Learning and Engagement, is designed to upskill teams quickly, support them as they grow and protect your brand standards across every site and service.

“The support team at Mapal has been outstanding. From day one, they’ve been quick to respond, incredibly helpful and always proactive in finding solutions. It feels like they’re an extension of our own team.”

Director

The London Cocktail Club

Flow Learning

Fast-track learning, improve onboarding and pave the way to career growth with our purpose-built hospitality LMS.

Engagement

Encourage internal communications, boost motivation and culture, share important updates and spot opportunities to improve your staff experience.

Culture suite

Combine the power of Flow Learning and Engagement to inspire confident, compliant teams who learn, grow and engage. From day one, deliver standout service and memorable guest experiences, across every site and service.

More to offer

Other services

Onboarding

Onboarding built for fast results, stay in charge with many self-service options and quick access to friendly experts for everything else.

Integrations

Mapal provides off-the-shelf integrations to all your other systems, plugging in seamlessly to your preferred tech stack.

Our platform

Discover
Mapal OS

Mapal OS powers hospitality with industry-specific intelligence. Automation streamlines your operations and AI helps you run smarter – at any scale.

  • One-stop-shop for all your admin and setup
  • Shared data for deeper intelligence
  • AI where and when you need it
  • Mobile, tablet and desktop compatibility
How it works

Our employee app, Mapal One, has everything your teams need to succeed. From making training easier to complete on the go to boosting communication to accepting extra shifts or requesting time off – they have it all, right in the palm of their hand. 

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FAQs

Frequently asked questions

Get answers to questions about Mapal’s Software Solution products.

What is the pricing model for your software solutions?

Mapal OS utilises a quotation-based pricing model tailored to each client’s specific needs.

The cost varies depending on factors such as the number of sites, selected modules and required features.

To obtain detailed pricing information and find the plan that best suits your business, please complete our demo request form to speak to a specialist.

What types of hospitality businesses does Mapal support?

Mapal supports a wide range of hospitality businesses, including:

Our hospitality software solutions are designed to help operators improve workforce management, training, communication, compliance and operational performance across every location.

What challenges do Mapal hospitality software solutions help solve?

Mapal’s hospitality software solutions are designed to help businesses tackle some of the industry’s biggest operational and workforce challenges. Our platform supports hospitality teams by helping them:

  • Motivate employees
  • Comply with SOPs
  • Improve customer experience
  • Increase hospitality revenue
  • Improve business performance
  • Optimise operational efficiency

Furthermore, by connecting workforce management, learning, operations, communication, and analytics in one platform, Mapal helps hospitality businesses run more effectively and scale with confidence.